Job Summary
- Type: full-time
- Location: Swakopmund
- Category: Administration
- Closing Date: 2026-08-31
Key Responsibilities
- Basic administrative duties
- Prepare and follow up on quotations.
- Process invoices accurately.
- Handle customer queries and provide excellent customer service.
- Maintain customer records and filing systems.
- Perform general office and administrative duties.
- Answer and direct telephone calls and emails.
- Support the sales team with daily administrative tasks.
- Ensure all documentation is completed accurately and on time.
- Carry out any other reasonable duties as required by management.
Requirements
- Grade 12 (or equivalent).
- Previous experience in sales and administration will be an advantage.
- Computer literate with good knowledge of Microsoft Office (Word, Excel and Outlook).
- Experience with Pastel or similar accounting software will be advantageous.
- Excellent verbal and written communication skills.
- Ability to work accurately under pressure and meet deadlines.
- Customer-focused with a professional attitude.
- Strong attention to detail.
How to Apply
About the Company
West Coast Aluminium & Glass is a well-established fabricator and installer of aluminium and glass products, proudly operating from Walvis Bay, Namibia. The company delivers custom solutions for a diverse clientele spanning residential, commercial, and industrial sectors across the country. Their comprehensive product portfolio includes high-quality aluminium windows, doors, shopfronts, and partitioning systems, along with bespoke frameless glass installations. Committed to precision engineering and lasting durability, West Coast Aluminium & Glass serves as a vital partner in construction and renovation projects throughout Namibia. They consistently provide essential building materials and expert installation services, supporting the region's development.
Premium Aluminium & Glass Solutions for Namibian Spaces.
Frequently Asked Questions
What are the typical educational qualifications or certifications needed for a Sales & Administration Clerk position in Namibia?
Generally, a Grade 12 certificate with good passes in English and Mathematics is a minimum requirement. Additional post-matric secretarial, business administration, or sales-related certifications from a vocational training college are highly advantageous for this role.
What are the common day-to-day responsibilities of a Sales & Administration Clerk in Namibia?
This role typically involves managing customer inquiries, processing sales orders, and maintaining accurate administrative records. You would also handle general office duties such as filing, scheduling, and supporting both sales and management teams.
What can I expect regarding the local work culture and professional expectations for an administration role in Namibia?
Namibian workplaces generally value punctuality, respect, and a strong work ethic. For an administration clerk, professionalism, attention to detail, and good interpersonal communication skills are highly expected.
What are the realistic career progression or growth paths available for a Sales & Administration Clerk in Namibia?
With experience, you could advance to a Senior Administrative Assistant, Sales Coordinator, or potentially move into specialized roles within accounting or human resources. Further education or acquiring specialized skills can open doors to supervisory or management positions.
What typical benefits, such as leave, medical aid, or pension, are offered for administration roles in Namibia?
Most established Namibian companies offer statutory benefits including annual leave, sick leave, and maternity leave as per labor laws. Additionally, many employers provide contributions towards medical aid schemes and a pension fund after a probation period.
What do Namibian employers typically look for in an application for a Sales & Administration Clerk, and how should one apply?
Employers seek well-structured CVs highlighting relevant experience in administration or customer service, strong references, and a concise cover letter tailored to the specific role. Applications are often submitted via email or company websites, with some companies still accepting hard copies.
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