Job Expired
Woermann Brock seeks a hands-on, results-driven Relief Manager to support day-to-day store operations, stepping in where needed to ensure excellent customer service, strong team performance and consistently high operational standards.
Job Summary
- Employer: Woermann Brock
- Job Type: Full-time
- Location: Windhoek, Namibia
- Category: Retail
- Closing Date: 2026-09-15
Key Responsibilities
- Support day-to-day store operations, stepping in where needed
- Ensure excellent customer service
- Ensure strong team performance and consistently high operational standards
Requirements
- Grade 12 (old curriculum) or Grade 11 (new curriculum) with retail experience
- Grade 12 AS levels (new curriculum) essential
- Mathematics: minimum grade 4 or D; English: minimum grade 3 or C
- Accounting and a relevant tertiary business qualification advantageous
- Proven track record in managing express or supermarket clusters
- Strong leadership skills and the ability to motivate teams
- Customer-focused, commercially aware and experienced in serving high-LSM customers
- Proficiency in MS Office, especially Excel, essential
- Exposure to business information analysis tools advantageous
- Reliable, flexible and able to perform under pressure
- Full job description available on our Job Board.
How to Apply
To apply, please visit: woermannbrock.com
About the Company
Woermann Brock, widely recognized as WB Supermarkets, stands as a prominent retail chain operating throughout Namibia. It is proudly identified as a leading Namibian supermarkets group, serving diverse communities across the nation with essential goods. The company maintains an extensive network of branches, ensuring accessibility for customers seeking groceries and household items. With a long-standing history, Woermann Brock plays a significant role in Namibia's retail landscape. Its operations consistently contribute to the availability of vital products for residents across various towns and regions within the country.
WB - The leading Namibian supermarkets group with branches across the country.
Website: https://www.woermannbrock.com/
Frequently Asked Questions
What qualifications and experience are typically required for a Relief Manager role in Namibian retail?
A Grade 12 certificate is usually the minimum requirement, though a diploma in retail or business management is highly preferred. Candidates typically need several years of supervisory experience within the FMCG sector to handle store operations effectively.
What are the day-to-day responsibilities of a Relief Manager at a store like Woermann Brock?
You will be responsible for overseeing store operations, managing staff, and ensuring stock levels are maintained across various branches. This role requires flexibility to travel and step in as the acting manager whenever the permanent manager is absent.
What can I expect regarding the work culture and expectations in the Namibian retail industry?
The culture is fast-paced and demands high resilience, especially during peak shopping periods and public holidays. Employers expect strong leadership skills and the ability to manage a diverse workforce while maintaining strict operational standards.
What are the typical benefits and growth opportunities for this position?
Standard benefits often include annual leave, medical aid options, and pension fund contributions according to Namibian labor laws. Successful Relief Managers can progress into permanent Store Manager roles or move into regional operational management.
How should I apply, and what do Namibian retail employers look for in a candidate?
Applications are typically submitted via official company portals or through registered recruitment agencies in Namibia. Employers prioritize candidates who demonstrate reliability, a proven track record in shrinkage control, and strong customer service skills.
- This job has expired!
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