Job Summary
- Type: full-time
- Location: Windhoek
- Category: Retail / Sales
- Closing Date: 2026-07-10
Key Responsibilities
- Welcome and engage walk-in customers on the Redcross branch shop floor; understand their needs and recommend suitable furniture, appliance and bedding products.
- Achieve and exceed monthly individual and Redcross branch sales targets set by branch management.
- Demonstrate strong product knowledge across Furnmart’s range and communicate features, benefits and finance options clearly to customers.
- Complete customer credit applications, cash sales, hire-purchase and delivery paperwork accurately and in full compliance with company policy.
- Follow up on quotations, deliveries and after-sales queries to ensure a great customer experience and repeat business.
- Maintain the Redcross shop floor: keep product displays neat, correctly priced and well-merchandised.
- Handle customer complaints professionally and escalate unresolved issues to the branch manager.
- Deliver goods to customer premises within the Redcross branch’s catchment area where required.
Requirements
- Valid Namibian Driver’s Licence.
- Grade 12 (Matric) or equivalent.
- At least 2-3 years’ proven experience in a similar Sales Advisor / retail-sales role, preferably in furniture, appliances or hire-purchase retail.
- Sober habits.
- Excellent communication skills in English (proficiency in a local Namibian language will be an advantage).
How to Apply
Please indicate ‘Redcross Branch Sales Advisor’ in the subject line of your email.
Closing Date: 10 July 2026
Take Note: Only shortlisted candidates will be contacted. Should you not receive feedback within one (1) week after the closing date, please consider your application unsuccessful. Persons with disabilities are encouraged to apply.
About the Company
Furnmart is a prominent retail company in Namibia, specializing in the sale of quality home furniture, appliances, and consumer electronics. Operating as part of the larger Furnmart Group headquartered in Botswana, it serves various communities across Namibia with a diverse range of products designed to enhance modern living spaces. The company is committed to providing accessible and affordable solutions for Namibian households, contributing significantly to the country's retail sector. Through its network of stores, Furnmart focuses on customer satisfaction by offering both essential and aspirational items, supported by flexible payment options. This sustained presence underscores Furnmart's dedication to meeting the evolving needs of Namibian consumers.
Namibia's choice for quality and affordable home essentials.
Frequently Asked Questions
What qualifications, certifications, or education are typically required for a REDCROSS BRANCH SALES ADVISOR at Furnmart Namibia?
Most retail sales advisor roles in Namibia prefer candidates with a Grade 10 or 12 certificate, alongside some proven customer service or sales experience. Specific certifications are less common, but strong product knowledge and an aptitude for sales are highly valued. Basic computer literacy is often beneficial.
What are the common day-to-day responsibilities of a Sales Advisor at a Furnmart Namibia branch?
A typical day involves assisting customers with product inquiries, demonstrating merchandise, and processing sales transactions accurately. Sales Advisors are also responsible for maintaining a tidy and attractive store environment and working towards achieving daily or weekly sales targets.
What can I expect regarding the local work culture and customer service expectations for a sales role in Namibia?
Namibian retail culture emphasizes friendly, respectful, and helpful customer service, often with a personal touch and a focus on building rapport. Punctuality, reliability, and the ability to communicate effectively in English and potentially local languages are generally expected.
What realistic career progression or growth paths are available for a Sales Advisor within a retail company like Furnmart in Namibia?
Successful Sales Advisors can often advance to roles like Senior Sales Advisor, Team Leader, or even Assistant Branch Manager within the retail sector. Opportunities for cross-training into areas like merchandising or inventory management might also arise with experience and good performance.
What typical benefits package, such as leave, medical aid, or pension, can I expect for a retail sales advisor position in Namibia?
Standard benefits in Namibia usually include annual leave, sick leave, and possibly maternity leave as per labor laws. Some larger retail employers may offer contributions towards medical aid or a pension fund, which can vary significantly by company and length of service.
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