The Position
Reporting to the Senior Manager: Recruitment and Marketing, the Human Resources Administrator, you will be expected to provide extraordinary
client-centric professional services to internal and external stakeholders. As a front-facing employee, you will enhance the company’s reputation
through excellent telephone etiquette and adherence to company procedures and protocols. You will be responsible for the timely, friendly, and
accurate operation of the switchboard and housekeeping of the office. Furthermore, you will monitor and order office supplies, collate and
assemble documents, and arrange refreshments for internal and external meetings. You must possess a service-oriented mindset and good
communication and interpersonal skills to succeed in this role. Proactivity and initiative-taking are paramount in this role to ensure imperatives are
met. The incumbent’s success will hinge on resilience, experience with HR matters, a problem-solving mindset, and detailed planning abilities. You
will find the position stimulating if you want professional growth in the HR Industry. This position is a good fit for a mature, grounded, and stable
individual who can identify with the culture and ethos of the organisation.
Key areas of focus:
• Administration within the recruitment department.
• Liaise with all stakeholders and resolve all HR administrative matters.
• Drive employee engagement within the business.
• Assist with the external recruitment process.
• Operating and managing the switchboard and telephone system.
• Speedy, friendly, and accurate operation of the switchboard, which includes answering phone calls, transferring calls to designated extensions,
and taking and relaying messages for/to individual staff.
• Timely updates of the company’s phone and speed dial lists.
• Welcoming walk-in and external clients.
• General office management.
• Ad hoc tasks as and when required.
The Person
Minimum requirements:
• A degree in Business Administration, Human Resources, or equivalent
• 3-5 years experience in reception, switchboard, or general administration roles
• General understanding of the Namibian Labour Legislation.
• Robust appreciation for and understanding of excellent client service
• Excellent administrative skills
• Excellent communication skills
• Excellent interpersonal skills
• Driver’s license and own transport
• English proficiency
• Computer literate (MS Outlook, Excel, Word, and PowerPoint).
• Namibian citizenship
Competency requirements:
• Ability to thrive in a culture where deadlines are critical, and performance expectations are demanding.
• Exceptional communication skills; verbal, presentation and written for internal and external stakeholders.
• Client and customer orientation and understanding.
• Good interpersonal and engaging skills.
• Energetic, agile, and displays impeccable integrity levels.
• Collaborative and able to provide timely feedback.
• Resilient and able to persevere in a constantly changing dynamic environment.
• Be client and customer-focused, accustomed to working within a matrix reporting organisation and implementing flexible solutions in
consultation with the line manager.
More Information
- Job Application Details Interested? Closing date: 15 December 2022 Carefully follow the application instructions at www.potentia.com.na and ensure that a copy of your CV is uploaded. Please consider your application unsuccessful if you are not contacted within two weeks of the application closing date. Please be advised that all applications will be handled exclusively by Potentia Namibia Recruitment (Pty) Ltd, and all selected candidates will be required to undergo a psychometric assessment. Only electronic CVs will be accepted.
- This job has expired!
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