RECEPTIONIST – AVANI Hotels & Resorts 269 views

Company Description
Contemporary, relaxed and imaginative. Be it a leisurely family break or a romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description
We are looking for an enthusiastic and professional Receptionist. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Responsibilities include:

Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
Meeting guests and customers when they arrive and ensure they are settled in their rooms.
Maintaining professional, open and honest communication to assist guests and make accurate bookings.
Availability to work shifts between Monday to Sunday
Immaculate personal presentation.
Professional interpersonal and communication skills.
Qualifications
2+ years experience working in a hotel receptionist or guest services role

High school diploma, GED, or suitable equivalent

Proficient in Opera and other necessary computer programs

Solid written and verbal communication skills

Fluency in English

Ability to maintain a positive, friendly attitude even under high pressure

Excellent organizational and multitasking skills

Professional attitude and appearance

 

Job Summary

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Job Type

Contract

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Location

Windhoek

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Category

Receptionist

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Closing Date

March 10, 2023