Responsibilities:
Support BDC’s in acquiring and retaining profitable business;
Attend to administration and written communication;
Ensure that all documentation is processed accurately;
Ensure that documentation is issued, checked and authorized prior to dispatch;
Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards;
Resolve escalated customer queries and complaints; provide feedback to customer on matters resolved, and
Ensure renewal reviews are completed timeously.

Experience and Qualifications:
Grade 12 with 25 points;
Relevant Degree from a recognised institution;
Short term insurance qualification will be an added advantages;
1- 2 Years’ experience in personal negotiating field;
Good communication skills (written and speaking);
Must be client orientated;
Team Player;
Good people skills (internal & external);
Admin orientated and must give attention to detail;
Afrikaans and English speaking/writing & communicating;
Technical underwriting knowledge or any related short term knowledge will be an advantage;
Must be energetic, embrace the OMSIC Values and must be prepare to do more than what is expected from him/her.