OPERATIONS OFFICER – NamPost

Primary purpose of position
To organise, lead and control the activities in the operations department of
NamPost Courier within the Mail and Logistics Business Unit

Main Responsibilities
1. Operations Floor management
2. Shipments Delivery and Collections
3. Staff supervision
4. Customer relations
5. Safety and Security
6. Cash Control

Educational and experience requirements
Diploma in warehouse management or stock control or logistics
management with 3 – 5 years in a supervisory capacity in an operations
environment in the Logistics sector / industry. Familiarity with shipment tracking
systems

Skills and Knowledge requirements
1. Proven supervisory.
2. Leadership skills
3. Data collation skills
4. Computer Literacy (MS office)
5. Sound communication & listening skills, bilingual (at least English)
6. Interpersonal skills
7. Sensitivity to customer service (background)
8. Knowledge of IR
9. Able to think on feet (able “to make a plan”).

Personality requirements
1. Emotional mature
2. Trustworthy
3. Attention to detail / thoroughness,
4. Assertive, tolerant and well spoken
5. Committed, reliable & honest
6. Ability to perform well under pressure
7. Pro-active, helpful and friendly
Other: Min of Code CE driver’s license with valid GP