OPERATIONS MANAGER – Barker & Bone Doggy Daycare & Training 50 views

This role usually requires a tertiary qualification in business administration, operations management, or a related field. Practical experience in managing operations, staff, and customer service, preferably within a service-oriented or pet care business, is highly valued.

You would oversee daily operations, including staff scheduling, facility maintenance, and ensuring high standards of animal welfare and customer service. Managing client bookings, resolving operational issues, and implementing company policies are also key daily tasks.

Namibian workplaces often value punctuality, respect, and a strong work ethic, with emphasis on teamwork and clear communication. Employers expect managers to be proactive, adaptable, and capable of fostering a positive and productive environment for both staff and clients.

Successful Operations Managers can advance to senior management roles, such as General Manager or Regional Manager, especially within growing multi-branch organisations. Opportunities might also arise to branch into business development, training, or even owning a franchise.

Standard benefits often include contributions to medical aid and pension funds, along with annual leave as per Namibian labour laws. Some employers may also offer additional perks like performance bonuses or transportation allowances, depending on the company policy.

Employers seek a well-structured CV highlighting relevant management experience, problem-solving skills, and a proven track record. During interviews, they look for strong leadership qualities, excellent communication, and a genuine passion for the industry.