Job Summary
- Type: full-time
- Location: Windhoek
- Category: Banking & Finance
- Closing Date: 2026-09-01
Key Responsibilities
- Proactive sales of the Bank’s products and cross selling to new/existing clients to meet business objectives of the Bank.
- Provides expert legal counsel, ensures compliance with laws and regulations, mitigates legal risks, and supports strategic decision-making.
- First point of contact for internal and external customers. Handles queries, password resets, and basic troubleshooting on applications, hardware and network issues.
- Supports the Sales/Branch Manager in identifying growth areas, analyzing trends, executing sales plans and enhancing a sales culture.
- Responsible for cash replenishment, balancing and availability of ATMs to provide efficient and professional service to customers.
- Develops, tests and maintains eChannel platform solutions to ensure efficient, secure and innovative digital services.
Requirements
- Proactive sales of the Bank’s products and cross selling to new/existing clients to meet business objectives of the Bank.
- Provides expert legal counsel, ensures compliance with laws and regulations, mitigates legal risks, and supports strategic decision-making.
- First point of contact for internal and external customers. Handles queries, password resets, and basic troubleshooting on applications, hardware and network issues.
- Supports the Sales/Branch Manager in identifying growth areas, analyzing trends, executing sales plans and enhancing a sales culture.
- Responsible for cash replenishment, balancing and availability of ATMs to provide efficient and professional service to customers.
- Develops, tests and maintains eChannel platform solutions to ensure efficient, secure and innovative digital services.
Salary
Not specified
How to Apply
About the Company
Capricorn Group is a prominent financial services provider based in Namibia. The Group specializes in delivering comprehensive financial services solutions across the Southern African region. It aims to meet the diverse financial needs of individuals and businesses within its operational footprint. With its headquarters in Namibia, Capricorn Group plays a key role in the economic development and stability of the region.
Providing regional financial services solutions across Southern Africa.
Website: https://www.capricorn.com.na/
Frequently Asked Questions
What qualifications do I need for banking and finance roles at Capricorn Group in Namibia?
Most positions require at least a Namibia Senior Secondary Certificate (NSSC), with many roles preferring a diploma or degree in banking, finance, accounting, or business from institutions like NUST, UNAM, or IUM. Professional certifications such as those from the Chartered Institute of Bankers, ACCA, or CIMA are highly valued for specialised roles. Always check the specific requirements listed for each position.
What are the typical day-to-day responsibilities in these multiple positions?
Responsibilities vary by role but commonly include customer service, processing transactions, credit assessments, compliance checks, and administrative support. Roles in banking often require accuracy with financial records, adherence to Bank of Namibia regulations, and strong client interaction. Review each job description carefully as duties differ between teller, analyst, and management positions.
How do I apply for these positions and what do employers look for?
Applications are typically submitted online through the company's careers portal with an updated CV, certified copies of qualifications, and a tailored cover letter. Namibian employers look for attention to detail, integrity (especially in finance), relevant experience, and clear communication skills. Ensure your documents are certified by a Commissioner of Oaths, as this is standard practice in Namibia.
What benefits can I expect when working in banking in Namibia?
Common benefits include annual leave, medical aid contributions, pension or provident fund participation, and sometimes housing or transport allowances. Larger financial institutions generally offer structured benefits packages aligned with Namibian labour law. Specific benefits depend on your role and employment contract.
What is the career progression like in the Namibian banking sector?
Banking careers in Namibia typically progress from entry-level or teller roles to senior officer, supervisor, and branch or departmental management positions. Many institutions support further studies through bursaries or study assistance, which helps employees move into specialised areas like risk, credit, or treasury. Performance, continuous learning, and networking all play a big role in advancement.
What is the work culture like in Namibian banks?
The work culture is generally professional and formal, with strong emphasis on punctuality, confidentiality, and customer service. Teamwork across departments is common, and adherence to strict compliance and ethical standards is expected due to regulatory oversight. English is the main business language, though knowledge of local languages like Oshiwambo, Afrikaans, or Khoekhoegowab is an advantage when serving diverse clients.
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