Job Expired

Agra has been a steadfast pillar of the agricultural community of Namibia since 1980. Join our winning team today to reach your career goals and prosper.

Job Summary

Type: full-time
Location: Windhoek
Category: Management
Closing Date: 2026-08-13

Key Responsibilities

Manage the daily operations of the service station and convenience shop
Ensure exceptional customer service
Monitor fuel sales, shop sales, and overall branch profitability
Control stock levels, ordering, receiving, and stock rotation
Ensure accurate cash handling, banking, and reconciliation procedures
Supervise, train, and motivate staff to achieve operational targets
Maintain housekeeping and merchandising standards
Monitor fuel deliveries, pump operations and related controls
Handle customer queries, complaints and operational issues professionally
Ensure all equipment and facilities are properly maintained
Assist with promotions, marketing initiatives and sales growth activities
Manage staff schedules, attendance and overall performance
Ensure compliance with all relevant regulatory and company requirements

Requirements

Namibian citizenship
Grade 12 certificate
Minimum 5 years’ experience in retail or fuel station operations
Previous supervisory or management experience required
Strong leadership and people management skills
Good financial, stock control and administrative skills
Computer literacy
Excellent communication and customer service skills
Ability to work under pressure and extended hours when required
Valid driver’s license (Code B)

How to Apply

Apply by email: [email protected]
Apply online: www.agra.com.na
Address: AGRA Corporate Office, Human Resources Office, 8 Bessemer Street, Southern Industrial, Windhoek

About the Company

Agra is a city on the banks of the Yamuna river in the Indian state of Uttar Pradesh, about 230 kilometres (140 mi) south-east of the national capital Delhi and 330 km west of the state capital Lucknow. It is also the part of Braj region. With a population of roughly 1.6 million, Agra is the fourth-most populous city in Uttar Pradesh and twenty-third most populous city in India.

Website: https://agra.com.na/index.php

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Frequently Asked Questions

What typical qualifications, certifications, or education are needed for a Service Station & Convenience Store Manager role in Namibia?

Candidates usually require a Grade 12 certificate, coupled with several years of supervisory or management experience in retail or fuel operations. A relevant business or hospitality diploma can be advantageous, demonstrating foundational management skills and operational understanding.

What are the common day-to-day responsibilities of a Service Station & Convenience Store Manager?

Daily tasks include managing staff, overseeing inventory and stock control, ensuring excellent customer service, and handling cash management and reconciliation. You'll also be responsible for maintaining operational standards, implementing safety protocols, and driving sales performance.

What is the typical work culture and expectations for managers in this sector in Namibia?

Expect a demanding, hands-on environment requiring flexibility, including working weekends and public holidays, with a strong focus on operational efficiency and customer satisfaction. Namibian employers value reliability, initiative, and the ability to lead a diverse team effectively.

What are the realistic career progression opportunities for a Service Station & Convenience Store Manager in Namibia?

Successful managers can advance to regional management roles within larger retail or fuel chains, or transition into other areas of retail management. Developing strong leadership and business acumen can also open doors to entrepreneurial opportunities.

What typical benefits package can I expect for a management role like this in Namibia?

Full-time management positions in Namibia typically include benefits such as medical aid contributions, pension fund membership, and annual leave allowances as per Namibian labour law. Some employers also offer performance-based incentives or bonuses, depending on company policy.

How should I best apply for this role in Namibia, and what do employers typically look for in candidates?

Submit a well-structured CV and a compelling cover letter highlighting relevant experience in retail management, customer service, and team leadership. Employers typically seek candidates with strong problem-solving skills, financial acumen, and a proven track record of managing operations effectively.

Convenience Store Fuel Management Retail Service Station