IT TECHNICIAN – Namib Mills

An opportunity exists for interested and qualified candidates to apply for the mentioned position at Namib Mills (Pty) Ltd in Windhoek.

PRIMARY PURPOSE OF THE POSITION
Ensure that users can complete their duties by manning the helpdesk, preparing hardware and software, receiving and attending to service requests.

KEY FUNCTIONS AND RESPONSIBILITIES

• Build and repair computers.
• Perform daily check-ups of data lines and connectivity.
• Configure software.
• Update all necessary documentation regarding downtime, passwords, network settings etc.
• Report faults.
• Help the rest of the support team to complete their duties.
• Any reasonable related IT function requested by management.
• Support local and remote users.
• Grant access to system and network resources.
• Ensure minimum downtime of users.

MINIMUM QUALIFICATION AND EXPERIENCE

• A+, N+ or relevant IT qualification.
• Experience in MS Office and Operating Systems.
• 6 months IT support experience, customer service experience will be an added advantage.
• Valid Namibian code 8 driver’s license.
• Available for after hours telephone support and maintenance.
• Namibian Citizen.
• Proficient in English (written & spoken).

Namib Mills is an equal opportunity employer. The Company offers in return; a competitive salary and a range of employee benefits which are market related.