Namibia Country Lodge is looking for a proactive and experienced IT Technician / Administrator to join our team. The ideal candidate requires a strong technical background along with excellent troubleshooting skills and a proactive approach to IT management. You will be responsible for maintaining the company’s IT infrastructure and business systems, providing technical support to employees, and ensuring the smooth integrated operation of all systems. The position is in Windhoek (Head Office).

Job Summary

Employer: Namibia Country Lodge
Job Type: Full-time
Location: Windhoek, Namibia
Category: Information Technology
Closing Date: 2026-10-20

Key Responsibilities

Manage subscriptions & licensing of enterprise systems.
(Pastel, Antivirus, Microsoft, Active Directory Domains, Hospitality ERP System (INNKeeper), cloud storage, equipment monitoring, CCTV).
System backups and disaster recovery procedures.
Remote desktop support.
Daily uptime checks of ISP services and company systems.
Database synchronisation services.
Innovative solutions & testing of new technologies to streamline business processes.
Maintenance and upkeep of all computer and network equipment.
Cyber security awareness and training of staff members.
Stock control (Stock items, stock stores, etc)
User security and system access control.
System administration, configuration, setup and maintenance.
Point of Sale terminals, card machines and slip printers.
Management of internal rates and pricing structures.
Reporting

Requirements

Active Directory and Windows Server Environments.
Windows desktop environments.
Network infrastructure and communication technologies.
VSAT connections, ISP services and PABX systems.
Computer, server and network hardware components.
Excellent knowledge of MS 365.
Linux & MikroTik knowledge will be an advantage.
Valid driver’s license – Code B (minimum).
Must have sober and honest habits.

How to Apply

To apply, please visit: trending-talent.com

Frequently Asked Questions

What qualifications or certifications are typically required for an IT Technician/Administrator role at a Namibian country lodge?

Most employers require a diploma or degree in Information Technology, Computer Science, or a related field from institutions like NUST or IUM. Certifications such as CompTIA A+, Network+, or Microsoft Azure Fundamentals are highly valued. Practical experience with lodge management systems like Opera or local property management software is often preferred.

What are the typical day-to-day responsibilities of an IT Technician/Administrator at a country lodge in Namibia?

Daily tasks include maintaining lodge Wi-Fi networks, troubleshooting guest and staff device issues, managing reservation and point-of-sale systems, and ensuring CCTV and security systems function properly. You will also handle data backups, software updates, and basic hardware repairs. Remote lodges often require you to manage satellite internet connections and solar power systems for IT equipment.

How does the work culture and environment differ for IT roles in Namibian hospitality compared to urban corporate settings?

Lodge IT roles often require living on-site in remote areas like Kunene or Omaheke regions, with irregular hours to support guests and operations. You must be self-reliant, as external technical support can be hours away. The culture emphasizes flexibility, problem-solving under pressure, and strong communication with non-technical hospitality staff.

What career progression opportunities exist for IT professionals working in Namibia's hospitality sector?

With experience, you can advance to Regional IT Manager overseeing multiple lodge properties or transition to hospitality technology consulting. Some professionals move into lodge general management roles given their operational knowledge. Others pivot to corporate IT roles in Windhoek or join international hospitality chains with Namibian operations.

What benefits are typically offered for IT Technician/Administrator positions at Namibian lodges?

Benefits usually include accommodation on-site or a housing allowance, meals during shifts, and transport to remote locations. Medical aid coverage varies by employer size, with larger lodge groups more likely to offer comprehensive schemes. Annual leave typically ranges from 15-21 days, and some employers provide pension contributions through Namibian-approved funds.

What do Namibian lodge employers look for when hiring IT staff, and how should I apply?

Employers prioritize candidates with proven remote troubleshooting experience, hospitality system knowledge, and willingness to relocate to isolated areas. Highlight any experience with off-grid power systems, satellite communications, or multilingual support for international guests. Apply directly through lodge group websites, Namibian job portals like My Namibia, or hospitality recruitment agencies such as Talent Namibia.