Job Expired
Introduction:
Waltons Namibia, the leading stationer, is recruiting for a IT Field Support Officer. We are the largest stationery retailer in Namibia. Our range extends far beyond only stationery and office supplies, to include furniture, high value items and selected cleaning materials and groceries. We cater to a wide market from retail to commercial customers, and we strive to deliver reliable, fast, and friendly service, and welcome individuals with the necessary drive to meet these challenges..
Job description:
- Providing first line IT support to users, troubleshooting, and resolving hardware, software, audio/visual and connectivity issues.
- Assisting users to resolve security issues with their accounts and devices when flagged by the computer security team
- Installing and configuring IT equipment including desktops, laptops, tablets, and phones.
- Installing and maintaining operating systems and application software.
- Upgrading and maintaining computer hardware.
- Reviewing and maintaining the IT asset register on a regular basis, including adding new equipment purchased and removing equipment that has been disposed of.
- Creating and maintaining operational, systems and user documentation.
- Assisting with the maintenance of the website.
- Purchase hardware, software, and consumables in line with department policy and procedure.
- Organizing IT support cover for key periods
- Assisting with the maintenance of audio/visual equipment e.g., projectors etc.
- Assisting users with daily ERP, Excel, Word,
Minimum requirements:
- Grade 12 Certificate
- Microsoft Dynamics AX ERP experience will be an advantage.
- 2 Years’ experience in an IT Field Support role in the FMCG retail environment
- Experience of using Microsoft active directory for basic system administration tasks – e.g. user creation, group policy deployment, etc.
- Experience providing IT support / troubleshooting to users.
- Experience troubleshooting audio / visual problems.
- A working knowledge of the windows operating system (both desktop and server)
- Must be proactive, able to work autonomously and perform under pressure
- Valid Code B Driver’s license
- Namibian citizen
- Must be willing and able to travel throughout Namibia outside of normal working hours.
More Information
- Job Application Details The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below: Apply online via: Bidvest Career Portal
- This job has expired!
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