Hospitality Manager @ Ongava – Lodge Based
Purpose of the Position:
The Position directs the overall Hospitality management and guest experience for the Ongava group and the role includes but is not limited to; all personnel and departmental management, interaction with guests and ensuring professional guest experience delivery, development of human capital, quality control, administrative and financial records, product development and delivery of a five-star guest experience and the management of the camps in line with the standards and ethos of the Ongava group.
Minimum Requirements:
• Minimum of 5 years’ experience of senior management in the tourism industry in a 5-star property.
• Relevant tertiary education.
• Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques.
• Experience training and evaluating staff.
• Excellent communication skills (oral and written)
• Completely computer literate with excellent administrative skills.
• Fluent in English. Additional languages would be advantageous.
• Familiarity with industry’s latest development would be advantageous. Key Requirements and Competencies:
• Personnel, departmental and guest relation management.
• Administrative and financial record keeping.
• Budgeting and stock control.
• Planning and organizing skills.
• Adequate knowledge of personalized services principles and processes.
• Highly responsible and reliable with professional presentation.
• Should be able to work long, flexible hours, unsupervised and under pressure.
• Clean disciplinary record.
• No criminal record.
• Have a valid driver’s license and PDP.
More Information
- Job Application Details Apply for this vacancy by sending an updated CV to [email protected] ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED Closing date for Applications: 30 November 2021
- This job has expired!
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One Comment
Name Is Mesias Shatunga and years old gentleman and I’m apply this position for hospitality manager and I have 10 years experience in management and restaurant industry. I was employed by Hungry lion Namibia for 10 years and managed more than 7 store throughout the country.