Group Hospitality Manager – ONGAVA CAME RESERVE

ONGAVA

CAME RESERVE

Vacancy: Group Hospitality Manager

The Group Hospitality Manager is responsible for the overall leadership and management of all safari lodges on Ongava Game Reserve.

The position is full time and based on Ongava Game Reserve

Responsibilities include, but are not limited to:

• The management of all hospitality personnel and departments
• Development of human resources and relevant progressionTraining programs
• Financial and admnstrative management of the hospitality businesses
• Strategic product development
• Interaction with guests and ensuring a professional five star guest experience

Applicants need to fulfil the following requirements:

• Have a minimum of 7 years’ experience at senior management level m the tourism industry, preferably in 5-star safan properties
• Bachelors degree in relevant business or tounsm is a requirement
• A proven track record in financial and strategic management
• Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques
• Should have previous experience framing and evaluating staff
• Have excellent communication and computer tteracy skills
• Must be fluent in English (multilingualism will be a distinct advantage)
• Adequate knowledge of personalized services principles and processes
• Responsible and reliable with a professional presentation
• Familiarity with industry s latest developments
• Be willing to work long, flexible hours unsupervised and under pressure
• I lave a valid driver’s license and POP