GAMING MANAGER – Avani Windhoek Hotel & Casino (Minor Hotels Group) 57 views

Key Responsibilities

• The Gaming Manager is responsible for overseeing the operations of a casino, ensuring compliance with all regulations, and providing a safe, secure and enjoyable environment for customers.
• They must ensure all gaming activities are conducted in a fair, honest and transparent manner and that all employees are trained and adhere to codes of conduct.
• The Gaming Manager is also responsible for ensuring the casino is profitable and for developing strategies to maximize revenue.
• This includes managing the staff, ensuring all gaming activities adhere to legal and regulatory standards, and maximising profits for the casino.
• They must ensure that all staff are properly trained in gaming and customer service, and that all equipment is properly maintained and up to date.
• The Gaming Manager must also oversee customer service, financial and marketing operations, and maintain positive relationships with both customers and vendors.
• They must be able to lead a team, make effective decisions, and be knowledgeable about industry trends and best practices.
• The Gaming Manager will also be involved in the budgeting and forecasting of the casino’s finances.

Requirements

• Matric or higher
• Specialist in Gaming
• At least 10 years’ experience at a leadership level within an established Gaming Operation of which 5 years should be as Gaming Manager
• Proven skills in Marketing and Promotions
• Knowledge and understanding of the interpretation regarding all Gaming related reports
• Experience in Statistical analysis, including machine mix
• Sound Financial management and budget control skills
• Highly numerate – has a thorough understanding of the statistical principals of gaming and gaming-related accounting practices
• Demonstrated abilities to maintain excellent physical standards and service levels
• Strong strategic and customer service focus
• Team player with high energy levels and assertive
• Prepared to work irregular hours as per business requirements
• Computer literacy at least in MS Word, MS Excel
• Business and financial acumen with strong management ability
• Preferably attended an Executive Management Development Program
• Training people development skills and IR experience
• Able to work under pressure
• Technical expertise required (e.g., game design, software development, platform management).
• Leadership experience in gaming projects.
• Knowledge of local and global gaming markets and trends.
• Cross-cultural communication and team management skills.
• Innovative mindset.
• Strong problem-solving abilities.
• Ability to adapt to rapid changes in the industry.
• Technical Skills- Proficiency in relevant software and platforms.
• Experience with game development cycles and methodologies.
• Knowledge and understanding of the interpretation regarding all Gaming related reports
• Experience in Statistical analysis, including machine mix
• Highly numerate – has a thorough understanding of the statistical principals of gaming and gaming-related accounting practices
• Industry Experience- Years of experience in the gaming industry.
• Previous roles and achievements in similar positions.
• Leadership and Management- Experience leading gaming teams or projects.
• Ability to manage cross-functional and cross-cultural teams.
• Business and financial acumen with strong management ability
• Business and financial acumen with strong management ability
• Training and People development skills with strong IR background
• Cultural Fit- Alignment with company values and culture.
• Ability to work effectively within the existing team structure.
• Global Perspective- Experience working in international markets.
• Understanding of local and global gaming trends and user preferences.

How to Apply

REF Code: JR101777 | Job Code: JR101777