FOOD & BEVERAGE ATTENDANT – Avani Windhoek Hotel & Casino (Minor Hotels Group) 12 views

Most establishments prefer candidates with a Grade 10 or 12 certificate, alongside some customer service or hospitality experience. While not always mandatory, a certificate in hospitality or food service from a Namibian vocational college can be a significant advantage.

You'll be responsible for greeting guests, taking orders accurately, serving food and beverages, and ensuring dining areas are clean and well-stocked. This also includes preparing bills, processing payments, and maintaining a high standard of guest service throughout your shift.

Namibian hospitality culture values professionalism, a friendly demeanor, and a strong work ethic, often involving shift work and flexibility. Punctuality, teamwork, and respect for both colleagues and guests are highly regarded.

With experience and further training, an F&B Attendant can advance to roles such as Head Waiter/Waitress, Supervisor, or even Assistant Restaurant Manager. Opportunities for cross-training into other hotel departments, like front office, also exist within larger hotel groups.

Major hotel groups often offer benefits like paid annual leave, sick leave, and sometimes contributions towards medical aid or a pension fund. Specific benefits can vary, so it's always best to clarify during the interview process.

Applications usually require a detailed CV and a cover letter, often submitted directly through the hotel's website or recruitment portals. Employers seek candidates with a positive attitude, good communication skills, a professional appearance, and a genuine passion for guest service.