Job Description
To successfully quote profitable tour products for existing as well as new clients.
Key Responsibilities:
• Secure business and effectively cost products.
• Understand the market and margin control.
• Build up and maintain agent / supplier relationships.
• Source new products.
• Develop own sales strategy to secure more business through existing and new agents.
• Work closely with the team to achieve goals.
• Quote and design successful, creative itineraries and proposals for all market related ADHOC groups, Tour
Series and FIT requests.
• Capture and confirm bookings in Passion (Tourplan).
• Negotiate with suppliers for better rates, cancellation policies and FOC’s.
• Find new suppliers that offer a good service and better rates.
• Follow up on quotes that have been sent out.
• Successfully run groups / tour series / FIT booking/Fly-In and other products related to the Namibian Business
Unit.
• Compile welcome packs itineraries.
• Create co-pilots according to itinerary.
• Handling the 24hour emergency phone.
• Prepare guide documentation and brief guide before travel date.
• Work closely with tour guides whilst on tour.
• Support and co-operate with Financial Dept.
• Participate in supplier training and workshops.
• Reduce the transaction turnaround time.
• Demonstrate good communication skills and customer care.
• Stay current on events and changes of suppliers / product.
• Travel on educational’s and familiarizations trips.
- Tourplan knowledge
- Has 4-5 years DMC (Destination Management Company )
- Experience at the same Namibian DMC