DESTINATION SPECIALIST – ABC WORLDWIDE 413 views

Job Purpose:

To successfully quote profitable tour products for existing as well as new clients.

Key Responsibilities:

Sales

Secure business and effectively cost products.
Understand the market and margin control.
Build up and maintain agent / supplier relationships.
Source new products.
Develop own sales strategy to secure more business through existing and new agents.
Work closely with the team to achieve goals.
Operations

Quote and design successful, creative itineraries and proposals for all market related ADHOC groups, Tour
Series and FIT requests.
Capture and confirm bookings in Passion (Tourplan).
Negotiate with suppliers for better rates, cancellation policies and FOC’s.
Find new suppliers that offer a good service and better rates.
Follow up on quotes that have been sent out.
Successfully run groups / tour series / FIT booking/Fly-In and other products related to the Namibian Business Unit.
Compile welcome packs itineraries.
Create co-pilots according to itinerary.
Handling the 24hour emergency phone.
Prepare guide documentation and brief guide before travel date.
Work closely with tour guides whilst on tour.
Financial

• Support and co-operate with Financial Dept.

Additional responsibilities:

Participate in supplier training and workshops.
Reduce the transaction turnaround time.
Demonstrate good communication skills and customer care.
Stay current on events and changes of suppliers / product.
Travel on educational’s and familiarizations trips.
Sundry Areas:

It is expected of all employees to perform not only task mentioned in the job description, but also direct allocated or extraordinary tasks that could arise.

Required profile for job ad : Destination Specialist – Travel & Tourism
Tourism/Travel Degree, Diploma advantageous
4-5 years DMC Travel Consultancy experience
Tourplan Software Knowledge/experience