Job Summary
- Type: full-time
- Location: Windhoek
- Category: Administrative
- Closing Date: 2026-09-07
Key Responsibilities
- Serve as the first point of contact for visitors, customers, suppliers, and employees.
- Manage incoming telephone calls and direct enquiries appropriately.
- Welcome and assist visitors professionally.
Requirements
- Matric/Grade 12
- Certificate or Diploma in Administration, Finance, Accounting, or related field advantageous
- 3-5 years administration experience
- Experience in debtors and creditors administration
- Reception and customer service experience
- ERP/accounting software experience
- Debtors control
- Creditors processing
- Basic accounting principles
- Microsoft Office Suite
- Customer service principles
- Office administration procedures
How to Apply
Apply online: www.cecilnurse.com
Phone: +264 61 385 700
Address: 16 Gold Street, Prosperita, Windhoek, Namibia
Frequently Asked Questions
What qualifications do I need to become a Debtors & Creditors Administrator / Receptionist in Namibia?
Most employers in Namibia look for at least a Grade 12 certificate with passes in Accounting or Business Studies, and a relevant diploma or certificate in Bookkeeping, Financial Management, or Office Administration is often preferred. Practical experience with accounting software such as Pastel or Sage, plus strong MS Excel skills, is highly valued. A clean credit and criminal record may also be required for roles handling company finances.
What are the typical day-to-day responsibilities of this role?
You would manage debtors by invoicing customers, following up on outstanding payments, and reconciling accounts, while also processing creditor invoices and preparing payments. As receptionist, you would handle front-desk duties including answering calls, greeting visitors, managing correspondence, and general office administration. Accuracy, meeting month-end deadlines, and professional customer interaction are central to the job.
What is the work culture like for administrative roles in Namibia?
Namibian workplaces generally value punctuality, professionalism, and clear communication, with standard business hours typically running from around 08:00 to 17:00 on weekdays. Employers expect discretion when handling financial information and a courteous, presentable manner for reception duties. Teamwork is important since the role bridges the finance department and front-office operations.
What career growth can I expect from this position?
This role can lead to positions such as Creditors Clerk, Debtors Supervisor, Bookkeeper, or full Accountant if you pursue further studies like an ICB, ACCA, or CIMA qualification through institutions available in Namibia. Strong performance in combined admin-finance roles also opens doors to office management or administration manager positions. Gaining experience across both receivables and payables makes you more versatile and promotable.
What benefits are commonly offered for this type of role in Namibia?
Typical benefits include annual leave (usually around 20 working days per year as per the Labour Act), sick leave, and public holidays. Many established employers also offer medical aid contributions, pension or provident fund participation, and sometimes a housing or transport allowance. Benefits vary by employer, so it is best to ask during the interview process.
How should I apply, and what do employers in Namibia look for?
Prepare a concise CV highlighting your bookkeeping experience, software proficiency (especially Pastel/Sage and Excel), and any reception or customer service background, then apply via the employer's advertised email or recruitment portal with a short cover letter. Namibian employers value reliability, attention to detail, honesty with finances, and strong interpersonal skills for front-facing duties. Follow up politely after applying, as this demonstrates initiative and professionalism.
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