Purpose of the Position:
The Debtors Clerk is responsible for administering medical aid claims, maintaining debtor records, following up on outstanding accounts and ensuring the accurate and timely processing of medical aid and private patient accounts.
Job Summary
- Type: full-time
- Location: Windhoek
- Category: Accounting and Auditing
- Closing Date: 2026-08-05
Key Responsibilities
- Create and maintain patient accounts and generate invoices for services rendered.
- Prepare and submit medical aid claims and supporting documentation.
- Monitor and follow up on outstanding medical aid claims exceeding 30 days.
- Prepare monthly debtor age analyses and outstanding payment reports for the Debtors Supervisor.
- Maintain and update records of potential bad debts and outstanding accounts.
- Assist with data capturing and requisition processing during month-end peak periods.
Requirements
- Diploma in Accounting and Finance.
- Proficiency in Microsoft Excel, Word and PowerPoint.
- Minimum of two (2) years’ experience in general office and accounting routines.
- Previous experience working with debtors and creditors.
- Proficient in SAGE 3000 (Accpac)
- Experience working with Health Focus Eminance software will be an added advantage
Salary
A market-related salary is subject to negotiation.
How to Apply
About the Company
The Blood Transfusion Service of Namibia (NAMBTS) is a cornerstone of public health infrastructure within Namibia. Renamed following Namibia's independence, this essential service is dedicated to ensuring a consistent and safe supply of blood for medical needs nationwide. Operating from its key facility at 35 Tal Street in Windhoek, NAMBTS plays a critical role in supporting various medical treatments and emergency services. Its commitment directly contributes to saving lives and enhancing the well-being of communities throughout Namibia.
Ensuring a safe and reliable blood supply for Namibia.
Website: https://www.bts.com.na/
Frequently Asked Questions
What qualifications and experience are typically required for a Debtors Clerk role in Namibia, especially within a healthcare-related organization?
Most employers in Namibia look for a Grade 12 certificate with accounting as a subject, or a relevant certificate/diploma in bookkeeping or finance. Practical experience in debtors management or general accounting, ideally within a service-oriented or healthcare environment, is highly valued. Strong computer literacy, particularly with accounting software and Microsoft Excel, is also essential.
What are the typical daily duties and responsibilities of a Debtors Clerk at an organization like the Blood Transfusion Service of Namibia?
Daily tasks often include processing invoices, reconciling customer accounts, following up on outstanding payments via phone and email, and preparing debtors reports. You'll be responsible for maintaining accurate financial records and ensuring timely collection of revenue to support operational needs. This role requires meticulous attention to detail and strong communication skills for interacting with various stakeholders.
What is the work culture generally like in Namibian organizations, particularly within the public service or healthcare sector, for a role like this?
Namibian workplaces, especially in established services like the Blood Transfusion Service, generally value professionalism, reliability, and adherence to established procedures. A strong work ethic, punctuality, and the ability to work collaboratively within a team are highly expected. You will likely interact with diverse colleagues and clients, requiring good interpersonal and cross-cultural communication skills.
What are the potential career growth opportunities or next steps for a Debtors Clerk in Namibia?
A Debtors Clerk can typically progress to roles like Senior Debtors Clerk, Creditors Clerk, or Assistant Accountant, depending on performance and further qualifications. With additional studies in accounting or finance (e.g., a B.Com or relevant professional certification), one could aim for positions such as Financial Accountant or even management roles within the finance department. Continuous learning and taking initiative are key to advancing your career in Namibia.
What kind of benefits package, such as leave, medical aid, or pension, can a Debtors Clerk typically expect in Namibia, particularly from a public service-affiliated entity?
Most established Namibian employers, especially those linked to public service or essential services, offer a standard benefits package. This usually includes annual leave, sick leave, and maternity/paternity leave in line with labour laws, as well as contributions to a medical aid scheme and a pension fund. Other benefits might include group life insurance or study assistance, depending on the employer's specific policies.
When applying for a Debtors Clerk role in Namibia, what do employers typically look for in a CV and during an interview?
Employers seek a well-structured CV highlighting relevant accounting qualifications, practical experience with accounting software, and strong numerical and communication skills. During interviews, they assess your attention to detail, problem-solving abilities, professionalism, and understanding of financial processes. Demonstrating reliability and a proactive attitude towards debt collection is crucial.
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