DEBT COLLECTOR (CONTRACT) – Arandis Town Council 43 views

Most employers seek candidates with a Grade 12 certificate, coupled with a diploma or certificate in finance, credit management, or a related field. Practical experience in debt collection or customer service is often highly valued for these roles. A clear criminal record is usually a prerequisite.

You would be responsible for contacting residents with outstanding municipal accounts, negotiating payment plans, and accurately updating debtor records. This involves both administrative tasks and direct communication to recover overdue funds while adhering to local regulations. You will also prepare reports on collection activities.

Professionalism, strong communication skills, and a patient, yet firm approach are highly valued in this role. Adherence to local regulations, ethical collection practices, and maintaining good public relations for the council are paramount. You are expected to be persistent and respectful in all interactions.

Successful performance in a contract role can lead to renewed contracts or even permanent positions within the council's finance department. Further education in finance or credit management can open doors to roles like Senior Debt Collector, Credit Controller, or other finance administrative positions. Demonstrating strong results and commitment is key to advancement.

Contract roles usually include basic leave entitlements as per Namibian labour law. While comprehensive medical aid and pension schemes are less common for short-term contracts, some councils might offer pro-rata benefits or a fixed allowance. Specific benefits will be detailed in your contract of employment.