Interested candidates with relevant qualifications and experience are hereby invited to apply for the following position:
Purpose of the Position
The incumbent will recover debt from the Bank’s clients whose accounts are in arrears, dealing independently with both internal and external stakeholders, adhering to standards and regulations, and ensuring accuracy of information on the loan system.
Job Summary
- Type: temporary
- Location: Windhoek
- Category: Accounting & Finance
- Closing Date: 2026-07-30
Key Responsibilities
- Debt Recoveries/Collections
- Customers consultation
- Payment arrangements
- Recovery and administrative service
Requirements
- Degree in Business Administration
- Debt collection experience will be an advantage.
How to Apply
About the Company
Agribank of Namibia is a specialized financial institution dedicated to fostering growth and development within the agricultural sector across Namibia. Its origins trace back to 1907, initially established as Deutsch-Sudwestafrikanischer Farmerbund, reflecting its deep historical ties to the region's farming community. The institution evolved significantly, with its operations formally transitioning in April 1922 to further support land and agricultural initiatives. Today, Agribank provides vital financial services, including loans and advisory support, to farmers and agribusinesses throughout the country. This commitment ensures the sustainable productivity and economic upliftment of Namibia's crucial agricultural industry.
Your All Season Bank
Website: https://agribank.com.na/
Frequently Asked Questions
What qualifications and experience are typically required for a Pre-Legal Collection Agent role in Namibia?
Generally, a diploma or degree in finance, business administration, or a related field is preferred by Namibian employers. Previous experience in debt collection, customer service, or a banking environment is highly valued. A strong understanding of local financial regulations and credit principles is also beneficial.
What are the common day-to-day responsibilities of a Collection Agent (Pre-Legal) in Namibia?
Daily duties involve contacting clients with overdue accounts to negotiate repayment plans and provide financial advice. You will manage a portfolio of accounts, ensuring accurate record-keeping and preparing necessary documentation for potential legal action if initial collection efforts fail. This often includes liaising with legal departments and external legal counsel.
What is the typical work culture and professional expectation for a Collection Agent within a Namibian financial institution?
Namibian financial institutions value professionalism, integrity, and strong interpersonal skills in collection agents. Expect a results-driven environment that also emphasizes empathy and adherence to ethical collection practices and local consumer protection laws. Punctuality, reliability, and excellent communication in English and local languages are highly regarded.
What are the realistic career progression paths for a Collection Agent in Namibia?
Successful Collection Agents can advance into senior collection roles, team leader positions, or specialize in credit risk management within the banking sector. Opportunities also exist to move into other areas like loan processing, compliance, or even into legal support roles. Continuous professional development and strong performance are key for growth.
What common employment benefits can a Collection Agent expect from a financial institution in Namibia?
Typical benefits packages in Namibian financial institutions often include medical aid contributions, pension fund schemes, and annual leave allowances as per local labor laws. Some employers may also offer performance-based incentives or bonuses, along with opportunities for professional training and development.
How should I effectively apply for this role in Namibia, and what qualities do employers specifically look for?
When applying, highlight your communication, negotiation, and problem-solving skills, alongside any experience with financial systems or legal processes. Employers in Namibia seek candidates who are resilient, empathetic, and possess a strong understanding of local economic conditions and customer service. Ensure your CV is well-structured and tailored to the job description.
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