JOB PURPOSE
To add value and improve the organization’s operations by review daily CCTV footage, identify control weakness, do daily soft audits, investigation and report on anomalies detected.
Job Summary
- Type: full-time
- Location: Windhoek
- Category: Security
- Closing Date: 2026-08-10
Key Responsibilities
- Identifying Non-Adherence to Company Policy, Procedures, Store Rules and Regulations.
- Identify and Report Merchandise or Stock Shortages or Potential Losses to Metro Namibia.
- Identify Potential Control Weakness in the Metro Stores.
- Ensure Technical Support to Metro Stores w.r.t Investigations, Fraud, Theft, Dishonesty and Misappropriation.
- Create a Zero Tolerance Fraud, Theft and Dishonesty Culture in Metro Namibia.
- Assist with Reduction of Risk Exposer within the Metro Namibia Group.
Requirements
- 1 to 2 Years’ Experience in CCTV Surveillance Maintenance and Operations.
- Technical Experience in CCTV Networking (Hikvision) would be an Advantage.
- No Criminal or ITC Record.
- Integrity and Good Corporate Ethics.
- Self-Driven & Enthusiastic.
- Detail-Orientated & Well-Organised.
- Motivated & Proactive.
- Multi-Tasking & Flexible.
- Computer Literate – Outlook, Word & Excel.
- Good Communication & Telephone Ethic.
- Produce Written Incident Reports when Required.
- Monitor CCTV Central Server, Updates and Network, Report on any Anomalies.
- Respond to Emergency Situations in a Professional Manner.
- Liaise with Store Management and National Service Providers when Required.
- Grade 12 with Proficient in English (not a prerequisite but an advantage).
- Certificate or Similar Qualification in CCTV Surveillance (not a prerequisite but an advantage).
How to Apply
About the Company
Metro Namibia operates as a key retail entity within Namibia, primarily serving customers seeking value through bulk purchasing. The company's business model emphasizes providing substantial savings by allowing shoppers to stock up on goods in larger quantities. Promotions and special deals are consistently available across its store locations, encouraging visits to maximize value. Metro Namibia has established itself as a trusted brand in the country, dedicated to offering competitive pricing and a wide array of products to its Namibian clientele.
A Brand you can trust
Website: https://www.metro.com.na/
Frequently Asked Questions
What qualifications and experience are typically required for a CCTV Control Room Operator role in Namibia?
Most employers in Namibia look for candidates with a Grade 12 certificate, coupled with prior experience in security operations or control room environments. A valid driver's license can also be beneficial, especially for roles requiring site checks or incident response.
What are the main daily responsibilities of a CCTV Control Room Operator in a Namibian context?
Day-to-day duties involve constant monitoring of multiple CCTV screens, documenting incidents, and coordinating with security personnel or emergency services as needed. Operators are also responsible for maintaining detailed logs and ensuring all equipment is fully functional.
What is the typical work culture and what are employers' expectations for this role in Namibia?
Namibian security companies expect high levels of vigilance, integrity, and strict adherence to company protocols and national security regulations. Reliability, punctuality, and the ability to work shifts, including nights and weekends, are crucial for this 24/7 operational role.
What are the potential career progression opportunities for a CCTV Control Room Operator in Namibia?
With experience and further training, operators can advance to Senior Operator, Team Leader, or even Control Room Supervisor positions within larger security firms. There are also opportunities to transition into broader security management or specialized surveillance roles.
What kind of benefits can a CCTV Control Room Operator typically expect from employers in Namibia?
Standard benefits usually include statutory annual leave, sick leave, and contributions to the Social Security Commission. Larger or more established security companies may also offer medical aid subsidies, pension fund contributions, or performance-based incentives.
What is the best way to apply for this role, and what do Namibian employers look for in candidates?
Applications are typically submitted online or directly to security companies with a comprehensive CV and a well-structured cover letter. Employers value candidates who demonstrate strong attention to detail, excellent communication skills, and a proven track record of reliability and trustworthiness.
- This job has expired!
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