Job Summary
- Type: full-time
- Location: Windhoek
- Category: Telecommunications
- Closing Date: 2026-08-08
Key Responsibilities
- The successful candidate will analyse operational, customer, billing, and network data to uncover trends and insights, translating these into reports, dashboards, and KPI tracking.
- Drawing on customer data, they will help drive retention and service improvement, while supporting revenue assurance and fraud detection.
- The role extends to network optimisation and includes improving BSS, CRM, and billing systems, working closely with business and technical teams.
Requirements
- Postgraduate degree or certification in Data Analytics, BI, or Data Science
- Minimum of 3 years’ experience as a Business/Data Analyst in telecom
- Strong SQL skills and proficiency in BI tools such as Power BI or Tableau
- Familiarity with telecom systems including CRM, ERP, OSS, and BSS
- Understanding of telecom KPIs
- Strong analytical and communication skills
How to Apply
Frequently Asked Questions
What are the typical qualifications and experience needed for a Business System Engineer role at a telecommunications company in Namibia?
Generally, a degree in Information Technology, Computer Science, or Engineering is expected, often coupled with practical experience in telecommunications or IT system analysis. Certifications in business analysis, project management, or specific system platforms are highly valued to demonstrate specialized skills and industry relevance.
What are the common day-to-day responsibilities of a Business System Engineer in the Namibian telecommunications sector?
Daily tasks typically involve analyzing business requirements, designing and implementing system solutions, and optimizing existing processes within the telecommunications infrastructure. This includes collaborating with various departments, troubleshooting system issues, and ensuring the seamless integration of new technologies to support network operations and customer services.
What is the typical work culture and expectation for a Business System Engineer within a Namibian telecommunications company?
The work culture often emphasizes collaboration, problem-solving, and a proactive approach to technology challenges, with a strong focus on delivering reliable services to customers across Namibia. Punctuality, a strong work ethic, and adaptability to evolving technical landscapes are highly valued attributes in the local industry.
What are the realistic career progression opportunities for a Business System Engineer in the Namibian telecommunications industry?
Career paths can lead to senior engineering roles, specialization in specific system architecture, or management positions within IT or operations departments. Further development might involve moving into solution architecture, project management, or even leadership roles, often requiring continuous learning and skill acquisition.
What typical benefits can a Business System Engineer expect from a reputable telecommunications company in Namibia?
Standard benefits usually include annual leave, sick leave, and potentially a provident or pension fund contribution to support long-term financial planning. Medical aid benefits are also commonly offered, though specific packages can vary based on the employer and seniority of the role.
When applying for a Business System Engineer role in Namibia, what do employers typically look for in a candidate's application and interview?
Employers seek candidates who demonstrate a strong understanding of telecommunications systems, excellent analytical skills, and a proven ability to solve complex business problems. Highlighting practical project experience and showcasing a proactive, problem-solving attitude during interviews is crucial for success in the Namibian job market.
- This job has expired!
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Get latest job updates
Search Jobs Namibia
- Academia
- Academia & Education
- Accounting
- Accounting/Finance
- Acting / filming
- Actuarial
- Administration
- Administration & Office Support
- Administrative
- Administrator
- Agriculture
- Analyst
- Animal Husbandly
- Architectural
- Assistant
- Audio-Visual
- Audit
- Auto Electrician
- Aviation
- Banking
- Business Development
- Buyer
- Carnivore Husbandry
- CCTV Operator
- Chef
- Chief Executive Officer
- Cleaner
- Clerical
- Clerk
- Company Secretary
- Conservation Program
- Construction
- Construction & Engineering
- Consultancy
- Consultant
- Controller
- Coordinator
- Curator
- Data Collection
- Delivery Driver
- Director
- Domestic helper
- Driver
- Economics
- Economics/Finance
- Education
- Education & Training
- Education, Training & Library
- Electrical Engineer
- Electrician
- Energy
- Engineering
- Engineering & Construction
- Engineering/Technical
- Executive Management
- Facilities Management
- Finance
- Finance/Accounting
- Financial Services
- Food Processing
- Foreman
- General Worker
- Government
- Government & Public Sector
- Government/Public Sector
- Graphic Designer
- Gynaecologist
- Hair Stylist
- Head of Department
- Health Care
- Health, Safety & Environment
- Healthcare
- Healthcare/Medical
- Hospitality
- Hospitality & Tourism
- House Keeper
- Human Resources
- ICT
- Information Technology
- Infrastructure
- Instructor
- Insurance
- Intern
- International Development
- IT
- IT & Telecoms
- IT/Technology
- Laboratory
- Laboratory Science
- Lecturer
- Legal
- Legal/Compliance
- LITERACY PROMOTERS
- Loan Officer
- Logistics
- Logistics/Supply Chain
- Logistics/Transport
- Magistrates
- Maintenance
- Management
- Manager
- Managing Director
- Marketing
- Mechanic
- Medical
- Mining
- NGO & Non-Profit
- Non-Profit
- Non-Profit / NGO
- Nurses
- Operations
- Operations Manager
- Operator
- Peace & Conflict Resolution
- Pharmacist
- Plumbing
- Principal
- Procurement
- Project Management
- Project Manager
- Property Management
- Public Administration
- Quality Assurance
- Quantity Surveryor
- Radiographer
- Radiologist
- Real Estate
- Receptionist
- Research & Development
- Research Assistant
- Retail
- Retail Management
- Risk Management
- Sales
- Sales and Marketing
- Sales Representative
- Sales/Marketing
- Security
- Social Work
- Specialist
- Sports
- Sports Management
- Spray Painters
- Statistician
- Store Manager
- Storeman
- Supervisor
- Supply Chain
- Surveyor
- Teachers
- Technical
- Technical Support
- Technician
- TOUR GUIDE
- Trainer
- Translator
- Travel & Tourism
- Veterinary
- Volunteering
- Waiter/Waitress
- Welder
- Woodworker
- Workshop Technician
Job Location
- Windhoek (171)
- Namibia (78)
- Windhoek, Namibia (61)
- Walvis Bay (15)
- Ondangwa (15)
