We are looking for motivated leaders with a proactive attitude, strong retail management experience, and a passion for building high-performing teams. Candidates who demonstrate sound leadership, commercial awareness, and a commitment to delivering exceptional customer service will receive strong consideration.
OVERALL PURPOSE OF THE JOB:
To manage and oversee stock, from receiving to the shop floor, with a focus on profitability, stock availability, and delivering excellent customer service.
Job Summary
- Type: full-time
- Location: Swakopmund
- Category: Management
- Closing Date: 2026-08-25
Key Responsibilities
- Full-line management accountability, including providing instructions and obtaining feedback
- Stock management
- Staff management
- Conducting stocktaking
- Addressing customer queries and resolving complaints
- Willingness and flexibility to work various hours / shifts
Requirements
- Namibian citizenship is required
- Residing in Walvis Bay / Swakopmund or open to relocating
- Excellent communication skills
- Proficient in Microsoft Office
- A desire and ability to cultivate solid client relationships
- Proficiency in spoken and written English and Afrikaans
- A proud, friendly, and positive attitude
- Performance-oriented mindset
- Capability to work independently and as part of a team
- Problem-solving skills
- Analytical thinking
- Ability to perform well under pressure
- Professional appearance
- Responsible and dependable
- Maintains sober social habits
- Completion of Grade 12
- Minimum of 5 years’ experience in a retail environment
- A minimum of 3 years’ managerial experience
How to Apply
About the Company
Woermann Brock & Co Swakopmund (Pty) Ltd is a highly established retail company with deep historical roots and extensive operations across Namibia. The company is well-known for its widespread chain of supermarkets, providing Namibian communities with a diverse array of groceries, household essentials, and general merchandise. With a strong presence in key urban centres such as Swakopmund and the capital, Windhoek, Woermann Brock has cemented its position as one of the nation's leading and most accessible retailers. It actively contributes to local employment and plays a significant role in the daily lives of countless Namibians. The company remains a cornerstone of the retail landscape throughout the country.
Woermann Brock - Always a good deal!
Frequently Asked Questions
What qualifications and experience are typically required for a Branch or Sales Manager position in Namibia?
Employers usually seek candidates with a diploma or degree in Business Management, Marketing, or a related field. Significant prior experience in retail management, sales leadership, or a supervisory role is often essential to demonstrate capability.
What are the common day-to-day responsibilities of a Branch Manager or Sales Manager in a Namibian retail environment?
Daily tasks often include overseeing staff, managing inventory, driving sales targets, and ensuring excellent customer service. You'll also be responsible for operational efficiency, team development, and adherence to company policies and local regulations.
What can I expect regarding the local work culture and leadership expectations for a management role in Namibian retail?
Namibian retail culture often values a collaborative leadership style, emphasizing strong interpersonal skills and community engagement. Managers are expected to foster a positive team environment, lead by example, and be culturally sensitive while driving business objectives.
What are the realistic career progression or growth paths for a successful Branch or Sales Manager in Namibia?
Successful managers can often advance to regional management positions, head office roles in operations or sales, or specialized departments within the organization. Continuous professional development and strong performance are key to unlocking these opportunities.
What typical benefits package can a Branch or Sales Manager expect in Namibia, beyond the basic salary?
Most reputable employers in Namibia offer standard benefits such as medical aid contributions, provident or pension fund schemes, and generous annual leave as per local labour laws. Some packages may also include performance bonuses, a company vehicle, or fuel allowances for management roles.
How should one effectively apply for a management role in Namibia, and what qualities do employers specifically look for?
A comprehensive CV highlighting relevant retail management experience, leadership achievements, and local market understanding is crucial. Employers seek candidates with strong leadership potential, a proven track record in sales or operations, excellent communication skills, and an understanding of the Namibian consumer market.
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