BRANCH MANAGER – Value Logistics Namibia

Key Responsibilities

• Enforce and maintain all Standard Operating Procedures (SOPs) across operational functions.
• Ensure effective use of all business systems to support operational workflows.
• Optimise stock storage using ABC analysis and maximise space utilisation.
• Oversee daily cycle counts and regular stock takes to maintain inventory accuracy and minimise losses.
• Implement efficient shift handover processes and resolve all operational queries (internal and customer) within 24 hours.
• Monitor performance metrics, identify areas for improvement, and implement productivity enhancements.
• Manage Work-In-Progress (WIP) reports and ensure accurate control of Proof of Deliveries (PODs).
• Ensure all customer orders are accurately picked, dispatched, and delivered on time.
• Minimise claims through proactive operational controls.
• Maintain and manage operational data, including master data records (products, delivery points).
• Ensure all customer onboarding is executed according to plan and standards.
• Uphold hygiene, pest control, and housekeeping protocols at all times.
• Drive innovation and implement solutions that add value to operations and customers.
• Tsumeb Operations: Oversee the Tsumeb branch in its totality.
• Manage and monitor all day-to-day functions of the branch.
• Design and maintain an effective branch organisational structure to meet operational needs.
• Recruit, train, and develop staff; implement succession planning strategies.
• Oversee staff performance management, timekeeping, attendance, and leave administration.
• Foster a culture of accountability, motivation, and productivity.
• Ensure all HR-related documentation (job profiles, appraisals, competencies, payroll) is accurate and up to date.
• Address performance or behavioural concerns through appropriate HR and IR channels.
• Communicate company objectives, values, and policies effectively to all branch staff.
• Manage branch budgets effectively to drive cost efficiencies and profitability.
• Review monthly Profit & Loss (P&L) and operating expenses with senior management.
• Ensure accurate billing and recover all authorised sundry charges.
• Control and reduce overtime and other operational costs where possible.
• Oversee procurement processes in line with company policies.
• Safeguard all physical assets, stock, and facilities through effective security and loss prevention measures.
• Manage Material Handling Equipment (MHE) compliance, servicing, licensing, and utilisation.
• Maintain branch premises in accordance with company standards.
• Recommend asset upgrades or replacements to the Divisional Director as needed.
• Manage and maintain departmental vehicles and fuel consumption, including onsite diesel bowsers.
• Oversee vehicle servicing, repairs, workshop turnaround, and branding standards.
• Utilise transport systems (FLO, C-Track, Trackmatic, Optix) to monitor performance and driver behaviour.
• Drive revenue generation by identifying sales opportunities and delivering against defined annual sales targets.
• Manage and maintain the branch’s Quality Management System (QMS).
• Monitor and report on customer KPIs; ensure targets are understood, measured, and achieved.
• Promote a culture of continuous improvement, and proactively raise and close NCRs, NCPs, and IOs.
• Ensure full compliance with the Occupational Health and Safety Act and ISO 9001 standards.
• Conduct and document all required health and safety checks monthly.

Requirements

• Grade 12 (Matric)
• Relevant diploma/degree in Logistics, Business or Warehouse Management advantageous.
• 10+ years in logistics/warehousing, with at least 5 years in management role.
• Experience in using transport systems (FLO, C-Tract, Trackmatic and Optix) and quality management systems.

How to Apply