Recruiter: Trending Talent
Location: Katima Mulilo, Namibia
Closing Date: Closing Date: 31 August 2026
span>
Katima Mulilo
1. Main Function of the Role
The Branch Manager is responsible for overseeing the operations of the Katima Mulilo branch, ensuring smooth day-to-day management, driving sales, and leading a team to achieve organizational objectives. This role involves managing retail operations, stock control, financial administration, staff performance, and maintaining excellent customer service standards while complying with company policies and statutory regulations.
Job Summary
- Type: full-time
- Location: Katima Mulilo
- Category: Retail Management
- Closing Date: 2026-08-31
Key Responsibilities
- Oversee accurate receiving, storage, picking, dispatch, and related administration in line with company procedures.
- Maintain high housekeeping standards and effective stock control, including stock counts, replenishment, obsolete stock management, and claims handling.
- Monitor and resolve picking errors, product code discrepancies, and pricing inaccuracies, providing feedback to relevant departments.
- Contribute to sales and marketing strategies, identify new business opportunities, and maintain strong relationships with key account customers.
- Ensure retail space is optimally utilized, with neat, secure, and visually appealing product displays and promotions.
- Support human resource functions, including job descriptions, performance management, staff records, appointments, and disciplinary matters in line with company policy.
- Oversee financial administration, including monthly reporting, cash control, expense approval, credit control, and compliance with procurement and banking procedures.
- Maintain effective communication with Finance, Human Capital, Compliance and other departments to ensure accurate document flow and cost control.
- Ensure compliance with health, safety, and security standards to safeguard stock, customers, and staff.
Requirements
- Grade 12 plus a Diploma in Sales & Marketing, Business Management, or related field.
- Minimum of 5 years retail experience, with at least 3 years in a middle management role.
- Proven track record in sales with the ability to develop and execute strategies that drive revenue growth.
- The ability to lead, inspire and motivate a team to achieve success.
- Proficient in English (reading, writing and speaking abilities).
- Proficiency in Microsoft Office and other IT-related functions.
- Strong negotiation skills and knowledge of human resource management policies.
- A customer service mindset. Excellent communication and interpersonal skills. Demonstrate high levels of integrity, accuracy, punctuality and emotional maturity.
- The ability to think on your feet and make sound decisions.
- Commitment to the cause & professional in executing your duties.
How to Apply
Frequently Asked Questions
What qualifications do I need to become a Branch Manager in retail in Namibia?
Most employers look for a Grade 12 certificate plus a diploma or degree in business management, retail management, or a related field. A Namibian qualification from institutions like NUST, UNAM, or a recognised TVET college is typically preferred. Several years of supervisory retail experience can sometimes substitute for formal tertiary education.
What are the typical day-to-day responsibilities of a Branch Manager?
You would oversee daily store operations, manage staff rosters and performance, handle stock control and shrinkage, and ensure sales targets are met. You are also responsible for customer service standards, cash management, compliance with company policies, and reporting to regional or head office management.
What is the work culture like for retail managers in Namibia?
Retail management in Namibia usually involves long hours, including weekends and public holidays, as stores trade six to seven days a week. Employers value punctuality, strong leadership, accountability, and the ability to work with diverse teams. Building good relationships with staff and customers is highly valued in the local market.
What career growth can I expect as a Branch Manager?
Strong performers often progress to Area Manager, Regional Manager, or Operations Manager roles within retail chains. Some move into head office functions such as merchandising, buying, or training. Gaining experience across multiple branches or regions improves your advancement prospects.
What benefits do Branch Managers in Namibia typically receive?
Common benefits include annual leave, sick leave, medical aid contributions, and pension or provident fund participation, though these vary by employer. Some companies offer performance bonuses linked to branch targets. Always confirm the full benefits package during the offer stage.
How should I apply for a Branch Manager position, and what do employers look for?
Apply through company career portals, reputable Namibian job boards, or recruitment agencies, submitting an updated CV and certified copies of qualifications. Employers look for proven leadership experience, sales achievement, stock management skills, and stability in previous roles. Prepare for interviews by demonstrating knowledge of the retailer's market and customer base.
- This job has expired!
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Get latest job updates
Search Jobs Namibia
- Academia
- Academia & Education
- Account Management
- Accounting
- Accounting/Finance
- Acting / filming
- Actuarial
- Administration
- Administrative
- Administrator
- Agriculture
- Agriculture/Farming
- Analyst
- Animal Husbandly
- Architectural
- Assistant
- Auto Electrician
- Automotive
- Aviation
- Banking
- Business Development
- Business Intelligence
- Buyer
- Carnivore Husbandry
- CCTV Operator
- Chef
- Chief Executive Officer
- Cleaner
- Clerical
- Clerk
- Company Secretary
- Conservation Program
- Construction
- Consultancy
- Consultant
- Controller
- Coordinator
- Curator
- Customer Service
- Delivery Driver
- Director
- Domestic helper
- Driver
- Education
- Education & Training
- Electrical Engineer
- Electrician
- Energy
- Engineering
- Engineering & Construction
- Environmental Sustainability
- Executive Management
- Facilities Management
- Finance
- Finance/Accounting
- Financial Planning
- Financial Services
- Foreman
- General Worker
- Geology
- Government
- Graphic Designer
- Gynaecologist
- Hair Stylist
- Head of Department
- Health Care
- Healthcare
- Hospitality
- Hospitality & Tourism
- House Keeper
- Human Resources
- ICT
- Information Technology
- Infrastructure
- Instructor
- Insurance
- Intern
- International Development
- International Relations
- IT
- IT & Telecoms
- IT/Technology
- Laboratory
- Laboratory Science
- Lecturer
- Legal
- Legal Services
- LITERACY PROMOTERS
- Loan Officer
- Logistics
- Logistics/Supply Chain
- Logistics/Transport
- Magistrates
- Management
- Manager
- Managing Director
- Manufacturing
- Marketing
- Mechanic
- Medical
- Metallurgy
- Mining
- Monitoring & Evaluation
- NGO & Non-Profit
- Non-Profit
- Nurses
- Operations
- Operations Manager
- Operator
- Peace & Conflict Resolution
- Pharmacist
- Plumbing
- Principal
- Procurement
- Project Management
- Project Manager
- Property Management
- Quality Assurance
- Quantity Surveryor
- Radiographer
- Radiologist
- Real Estate
- Receptionist
- Research Assistant
- Retail
- Retail Management
- Risk Management
- Sales
- Sales and Marketing
- Sales Representative
- Sales/Marketing
- Security
- Social Work
- Specialist
- Sports Management
- Spray Painters
- Statistician
- Store Manager
- Storeman
- Supervisor
- Supply Chain
- Surveyor
- Teachers
- Technical
- Technician
- Technology
- TOUR GUIDE
- Trainer
- Translator
- Transportation
- Travel & Tourism
- Utilities
- Veterinary
- Volunteering
- Waiter/Waitress
- Warehouse Operations
- Welder
- Woodworker
- Workshop Technician
Job Location
- Windhoek (188)
- Namibia (78)
- Windhoek, Namibia (61)
- Walvis Bay (21)
- Ondangwa (16)
