BIOMEDICAL ENGINEER – Newmed Pharmaceutical Wholesalers (Pty) Ltd 37 views

Key Responsibilities

• Establishes service by studying system requirements, ordering and gathering components and parts, completing installations and performing acceptance tests on equipment such as X-ray machines, ultrasound machines, CT scanners and MRI machines, as well as infusion pumps, ventilators, defibrillators, nebulisers, dialysis and anaesthesia machines, amongst others
• Serves existing accounts by analyzing work orders and planning daily activities
• Investigates complaints with customers by examining complaints, identifying solutions, suggesting improved methods and techniques and recommending system improvements
• Ensures proper repair and servicing of equipment and devices
• Provides user training on equipment to stakeholders/users
• Checks equipment coming in and going out of the warehouse and workshop
• Prepares quotes for customers on servicing of equipment
• Carries out detailed evaluation of workshop equipment to ensure that they are in good working condition
• Ensures all installed equipment is operational by following manufacturer recommendations for:
• troubleshooting breakdowns
• maintenance of supplies (spare parts and accessories)
• performing preventive maintenance
• performing repairs
• Ensures maximum safety of all by observing all safety measures, and reports conditions that are likely to endanger safety
• Adheres to legislation, policies and procedures in terms of safe working conditions
• Documents service and installation actions by completing forms, reports, logs, and records
• Maintains customer confidence by keeping service information confidential
• Updates job knowledge by participating in educational opportunities reading professional publications and attending training as required by the company
• Promotes and sells products using convincing arguments to existing and prospective customers
• Identifies prospects and contacts these and other accounts as assigned
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual territory analyses plus follow-up communication and adherence to goals
• Develops and implements special sales activities to reduce stock
• Achieves agreed upon sales targets and outcomes within schedule

Requirements

• Registration with the Health Professions Council of Namibia (HPCNA), or ability to register
• Minimum 3 years’ experience in a hospital or clinical environment (preferred)
• Basic knowledge of patient monitoring and life support equipment, medical imaging systems and critical care equipment
• Regional knowledge and ability to form and maintain relationships with clinical staff, with a strong emphasis on professionalism and accountability during interactions
• Precision, promotes and sells products using convincing arguments to existing and prospective customers by demonstrating product usage in hospital and theatre settings
• Ability to quickly develop in-depth knowledge about applicable products and markets, with the ability to read technical manuals and schematics
• Networking and IT basic knowledge for connected medical devices
• Strong attention to detail and documentation accuracy
• Sales experience an added advantage
• Flexibility to work late and unscheduled hours, with travel to various regions within the country required (expected overall travel 50%-60% of normal working hours)
• Excellent written and verbal communication skills
• Valid driver’s licence and own reliable transport essential. Please do not apply if you do not meet this requirement.

Salary

Competitive salary

How to Apply