BANK TELLER – ONGWEDIVA BRANCH – BANK BIC NAMIBIA

Suitably qualified and highly motivated candidates are invited to apply for the following positions.

 

BANK TELLER – ONGWEDIVA BRANCH

 

Job Purpose

To deliver exceptional customer service to clients and product offering by providing excellent/superior sales service by selling Bank BIC banking products

 

Key Responsibilities

 

• Attend to clients in a helpful and friendly manner
• Ensure that enquiries and complaints are dealt with in a professional manner
• Maintain long-lasting, meaningful relationship with customers
• Handle customers and their financial transactions through bank clerical functions
• Daily balance of cash drawer
• Calculate and keep record of daily transactions
• Provide adequate product information to customers
• Open new accounts, update accounts and compile information
• Perform supervision and maintenance of ATM’s
• Remain abreast of new product and process developments
• Understands how to tailor product and services solutions to customers with differing needs and offer appropriate recommendations
• Compile information for loans in accordance with prescribed finance application procedures.
• Identify changing and additional needs with regards to banking facilities – cross-selling
• Perform other duties as assigned by Branch Manager
Core Behavioural Competencies:
• Excellent customer focus
• Attention to detail
• Excellent communications skills
• Professional and friendly
• Problem Solver
• Assertive & Observant
• Good interpersonal skills
• Team Player

 

Education & Experience Requirements:

 

⎯ Grade 12 with minimum of 25 points
⎯ Minimum of 2 years’ banking experience as Clerk/Teller
⎯ Banking Sales experience is a prerequisite
⎯ Good communication skills in English
⎯ Must be willing to work every second Saturday
⎯ Computer literate
⎯ Namibian citizen