Areas of Responsibility:
Camp management
Responsibility for the Guest Experience while travelling in the camp
Responsibility for the management of your camp within the minimum standards of WS
Responsibility for the financial performance of the camp
Responsibility for the welfare, safety and management of all staff employed within the camp
Responsible for implementation of the WS environmental and social standards in the camp
Guest Experience
Ensure that a service which exceeds their expectation is always offered to guests travelling in the camp
Constantly develop and improve on the activities and guest experience in the camp
Ensure standards are in place for the camp as defined by the WS branding
Ensure that the standards are constantly adhered to and maintained in the camp
Manage the service delivery concept in camp
Administration
Manage the camps performance against the agreed annual budgets
Manage the order process as defined by procurement procedures
Overall responsibility for all expenses incurred and goods received in the camp
Ensure correct financial process are in place in the camp
Ensure that all month end procedures are attended to and provided to the Financial Department within time frames as stipulated
Ensure corrective management of all camp assets including those in the staff village
Human Resources
Ensure employment of suitable junior staff in camp
Ensure all WS HR policies are followed in camp
Employment procedures
Counselling and disciplinary procedures
Policies and procedures
Ensure that payroll and other HR procedures are attended to and provided to the HR department within time frames as stipulated
Ensure succession planning for your camp with assistance from CM and/or HR
Ensure a process of evaluation is implemented for all camp staff to monitor performance and fair pay process
Ensure the ongoing training of the camp staff to ensure adherence to the WS standards as well as their personal development
Environment
Ensure that the camp operates in compliance with the environmental policies of the company
Ensure that the environmental strategy is implemented in the camp as defined
Social
Ensure that the camp operates in compliance with the social policies of the company
Ensure that the social strategy is implemented in the camp as defined
Safety and Hygiene
Manage all emergency situations in the camp in accordance with the WS procedures
Manage all aspects of the camp in accordance with the legal requirements in Namibia
Required profile for job ad : Assistant Manager (Travel & Hospitality)
EXPERIENCE AND QUALIFICATIONS:
Minimum of 5 years of lodge management experience
A keen understanding of the ethos of bush life, with a plainly apparent respect and
Compassion for conservation
Business level fluency in English
Financial and administrative skills and experience will be an advantage
Computer literate (Microsoft Word, Excel, Power Point)
Valid driver’s license.
More Information
- Job Application Details HOW TO APPLY Interested candidates are kindly requested to apply through Website :https://www.abcworldwide.com/ on or before the closing date Successful candidates will be contacted
- This job has expired!
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