PRIMARY PURPOSE OF THE POSITION
Responsible for the execution of administrative functions with the department.
Job Summary
- Type: full-time
- Location: Windhoek
- Category: Administration
- Closing Date: 2026-09-17
Key Responsibilities
- Analyse depot and customer damages to manage all such occurrences.
- Ensure picking slips are accurate and signed off by relevant Supervisor on duty for processing purposes.
- Accurately and timeously record all data received and adhere to prescribed procedures.
- Provide customers with accurate and timeous information on request.
- Ensure filing is done.
- Ensure safekeeping of documents.
- Feedback report to Distribution Manager daily.
- Ensure that all administrative documentation is done and signed according to laid policies and procedures.
- Timeously and accurately entering of data into computerised system, make sure that all prices are correct according to customers deals and price lists – prior to processing of invoice.
- Accurately and timeously record all data received from various sources and adhering to prescribed procedures.
- Monitoring and updating of delivering schedules as per truck per route on an ongoing basis per shift.
- Liaise with driver and/or customers on deliveries.
- Receive claims & GRV’s from Warehousing Function – confirm all with Storeman / Claims Clerk on the stock returned.
- Receive POD’s – shortages received by customer from dispatch Supervisor.
- Receive claims – stock returned from trade/customer and generate credit notes from dispatch Supervisor.
- Double check and calculate single/bulk returns received from Storeman for credit notes.
- Prepare all necessary documentation per claim for approval by Management.
- Upon authorisation of management, process claims for credit note purposes.
- Update information in system with regards to damages/shortages received on a daily basis.
- Liaise with Debtors Department on a weekly basis, so that problems or invalid claims can be sorted ASAP.
- Keep GRV list and claims list daily up to date.
- Give reports to Depot Manager every Friday for review.
- File all claims, invalid claims and credit notes documentation on daily basis.
- Give feedback reports to Depot Manager/Supervisor on daily basis.
- Be involved in monthly reporting activities.
- Assist with pallet movements and controls.
- Assist with the accurate and timeous filing of all required documentation as per laid down policies and procedures.
- Ensure invoices are handled in accordance with correct procedures.
- Ensure timeous communication and distribution of messages, faxes and memos.
- Process and distribute internal and external mail.
- Keep SHE documentation up to date.
- Ensure area of supervision complies with ISO and HACCP standards and procedures.
- Ensure PPE is available and timeously ordered.
- Ensure all personnel administration is done timeously, accurately and in accordance with company procedures.
- Perform ad hoc tasks as requested by the superiors.
Requirements
- Grade 12 (NQF4) with 3 years’ experience in Administration.
- A relevant certificate with 2 years’ experience in Administration
- Knowledge in a Distribution environment will be an advantage.
- Computer literate with a good mastering of Microsoft Word, Excel and Outlook
- Knowledge of Accpac
- Proficient in English (written & spoken).
- Namibian citizen.
How to Apply
About the Company
Namib Mills (Pty) Ltd is a pivotal company operating within Namibia's critical food production and supply chain. This entity is dedicated to ensuring the reliable availability of essential food products throughout the country. With its operations firmly rooted in Namibia, the company actively supports the nation's vital agricultural sector. Divisions like Feedmaster are central to its integrated approach, enhancing food security and rural development. Namib Mills significantly contributes to Namibia's economic stability and the nutritional needs of its population.
Driving Namibia's Food Production & Supply Chain.
Website: https://www.namibmills.com/
Frequently Asked Questions
What qualifications or education are typically required for an Administration Clerk role in Namibia?
Most employers require a Grade 12 (National Senior Certificate) or equivalent, with many preferring a certificate or diploma in office administration, business studies, or a related field. Proficiency in Microsoft Office, good typing speed, and strong communication skills are also essential. Some positions may ask for prior clerical experience or familiarity with basic accounting procedures.
What are the common day-to-day responsibilities of an Administration Clerk?
Typical duties include managing incoming and outgoing correspondence, maintaining filing systems (both physical and electronic), and performing data entry tasks. You will also handle phone calls, schedule meetings, assist with office supplies inventory, and support various departments with administrative tasks. In a manufacturing setting like Namib Mills, you may also help coordinate production-related paperwork and logistics.
What is the typical work culture and what expectations do Namibian employers have for administration staff?
Namibian workplaces generally value punctuality, respect for hierarchical structures, and teamwork, with an emphasis on professionalism and adherence to safety regulations. Employers expect administration staff to be reliable, proactive, and able to communicate effectively across diverse cultural backgrounds. A neat, business‑casual dress code is common unless the role specifies otherwise.
What career progression opportunities exist for someone starting as an Administration Clerk?
With experience, you can advance to senior clerk, office supervisor, or administrative officer roles, often after demonstrating leadership and process‑improvement skills. Further qualifications such as a diploma in business management or specialized training in HR, procurement, or finance can open doors to specialist or managerial positions. Continuous learning and taking on additional responsibilities are key to growth in Namibia’s administrative career path.
What benefits are usually offered to Administration Clerks in Namibia?
Standard benefits include paid annual leave (typically around 20‑24 days per year), sick leave, and employer contributions to a medical aid scheme or health insurance. Most employers also provide a pension or provident fund contribution in line with the Namibian Labour Act, and some may offer transport allowances or training opportunities. Exact packages vary by company and are subject to negotiation.
How should I apply for an Administration Clerk position and what do Namibian employers look for in applicants?
Applications are usually submitted online via the company’s careers portal or by email, accompanied by a clear CV and a cover letter that highlights your administrative skills, computer proficiency, and any relevant experience. Employers in Namibia appreciate concise, well‑organized documents, verifiable references, and evidence of reliability and attention to detail. A polite follow‑up after submission can demonstrate your enthusiasm and professionalism.
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