𝗦𝗮𝗹𝗲𝘀 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁

• Ensuring high levels of customer satisfaction through excellent sales service

• Maintaining outstanding store condition and visual merchandising standards

• Assist with the sales process by maintaining a fully stocked store

Job brief

We are looking for an experienced retail Sales Assistant to help customers identify and purchase products they desire. Sales Assistant duties include driving sale, promoting products, restocking and merchandising. Our goal is to provide knowledge and assistance before and after sales and always delivering exceptional customer service.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service and knowledge

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Maintain point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all company policies and procedures

Requirements

• Proven working experience in retail sales of at least 3 years

• Basic understanding of sales principles and customer service practices

• Proficiency in English and Afrikaans. It would be advantageous if other Namibian languages can be spoken

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

• Grade 10 or Higher degree