We’re looking for an enthusiastic problem solver with a passion for customer service to fill the role of second line support technician. The Support Technician assists our customers in resolving technical (hardware, software & network) problems related to our Arch products.
You should apply for this opportunity if you at the very least have your A+ & N+ qualifications with a min 2 years IT industry experience. Prior retail/POS knowledge/experience will be seen as an advantage. Please note that having a valid driving license and your own vehicles is a must to be considered for the position, along with the flexibility to work overtime/standby and/or weekends when required.
You will enjoy this role if you like travelling to clients’ sites and solving problems/queries. This is an interactive environment where you will be challenged to meet deadlines. Join a team that values collaboration and teamwork!
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One Comment
Dear Sir/Madam.
It is with great interest that I submit to you the attached resume in the hopes of securing a
job opportunity, as an IT Graduate from The International University of Management (IUM)
with an increasingly extensive knowledge of diverse Technical Support skills, I feel confident
that I would significantly benefit your esteemed company as a hard working Help Desk Support.
I’m currently serving as a Computer Technician at Royal Computers, my duties include
Technical support, Sales as well as Administration. I have always enjoyed working with people
and think my previous experience will allow me to work as part of the team and to be an
effective representative of your Company.
I look forward to discussing the position and my qualification with you at your
soonest convenience. Thank you so much for your time and consideration.
Sincerely:
Matheus Nandjembo Kashihalwa