At FNB Short Term Insurance, we help customers meet their short-term insurance needs through simple, convenient self-service solutions. If you are energetic, helpful, and customer-centric and passionate about making insurance easier and more accessible for our customers, you are more than welcome to apply.
FNB Short Term Insurance is seeking a dedicated and results-driven Recoveries Analyst to manage a portfolio of recovery accounts, engage with key stakeholders, monitor legal costs, and drive successful recovery outcomes in line with company policies, legal requirements, and industry best practice.
FNB Short Term Insurance is seeking a dedicated and results-driven Recoveries Analyst to manage a portfolio of recovery accounts, engage with key stakeholders, monitor legal costs, and drive successful recovery outcomes in line with company policies, legal requirements, and industry best practice.
Job Summary
- Employer: FNB (First National Bank), part of FirstRand Group
- Job Type: Full-time
- Location: Windhoek, Namibia
- Category: Finance
- Closing Date: 2026-10-22
Key Responsibilities
- Maximise recoveries through effective analysis, negotiation, and account management.
- Manage and monitor legal costs and recoverable expenses to achieve cost efficiencies.
- Liaise professionally with attorneys, liquidators, debtors, and other stakeholders to optimise recovery outcomes.
- Monitor and report on recovery portfolios, ensuring timely resolution of matters.
- Maintain expert knowledge of relevant legislation, industry trends, and best practices.
- Assess and mitigate risks through effective portfolio management and analysis.
- Ensure compliance with governance, regulatory, legal, and audit requirements.
Requirements
- Have a Minimum Qualification of a Bachelor’s Degree in Finance, Commerce, Accounting, Business Administration, Risk Management, Law, or a related field.
- A relevant postgraduate qualification or professional certification in Credit Management, Collections, Recoveries, Insurance, or Finance will be advantageous.
- Have 1-3 years’ experience in recoveries, collections, credit management, insurance recoveries, legal recoveries, or a similar financial services environment.
- Demonstrate the ability to manage a portfolio of accounts, engage with attorneys and liquidators, monitor legal costs, and optimise recovery outcomes.
- Possess strong analytical, negotiation, stakeholder management, and reporting skills.
How to Apply
To apply, please visit: firstrand.wd3.myworkdayjobs.com
REF Code: R54307
About the Company
FNB Namibia (First National Bank) stands as a cornerstone of financial services across the nation. This prominent bank provides a comprehensive suite of banking solutions, catering to individuals, small businesses, and large corporations throughout Namibia. With a robust network of branches and ATMs, alongside advanced digital platforms, FNB Namibia ensures accessible and innovative financial support for its diverse clientele. The institution plays a pivotal role in the country's economic development, fostering growth and financial inclusion. Operating as a proud member of the broader FirstRand Group, FNB Namibia is deeply committed to empowering its customers and communities within the Namibian landscape.
How can we help you?
Frequently Asked Questions
What qualifications or education do I need to become a Recoveries Analyst at FNB Namibia?
Most banks in Namibia require a diploma or degree in Finance, Accounting, Business Administration, or a related field. Professional certifications like ACCA, CIMA, or banking-specific qualifications from the Namibia Institute of Bankers strengthen your application. Experience in credit risk, collections, or financial analysis is highly valued.
What are the typical day-to-day responsibilities of a Recoveries Analyst?
You will analyze non-performing loan portfolios, develop recovery strategies, and negotiate repayment arrangements with defaulted clients. Daily tasks include preparing reports for management, liaising with legal teams on litigation cases, and monitoring recovery targets. Strong Excel skills and attention to detail are essential for data-driven decision making.
How does the work culture at Namibian banks like FNB differ from other employers?
Namibian banking culture emphasizes professionalism, punctuality, and respect for hierarchy. Dress codes are typically formal, and relationship-building with colleagues and clients is important. Work-life balance varies by department, but recoveries roles can involve pressure during month-end and reporting periods.
What career progression opportunities exist for Recoveries Analysts in Namibia?
With experience, you can advance to Senior Analyst, Recoveries Manager, or move into broader Credit Risk or Risk Management roles. Some professionals transition to consulting or join the Bank of Namibia's regulatory functions. Continuous upskilling through the Namibia Institute of Bankers or international certifications accelerates promotion prospects.
What benefits should I expect in a full-time Recoveries Analyst role at a Namibian bank?
Standard benefits typically include medical aid contributions, pension or provident fund membership, and annual leave as per Namibian Labour Act requirements. Banks often provide performance bonuses, study assistance for further qualifications, and staff banking benefits. Specific packages vary by employer and are usually negotiated at offer stage.
How do I apply for a Recoveries Analyst position at FNB Namibia, and what do employers look for?
Apply through the FirstRand Namibia careers portal or reputable job boards like My Namibia and Careers Namibia. Tailor your CV to highlight analytical skills, credit knowledge, and any collections experience. Employers prioritize candidates with strong communication abilities, resilience, and understanding of Namibian debt recovery regulations and the National Credit Act.
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Job Location
- Windhoek (134)
- Namibia (78)
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