DONOR RECORDS CLERK – WINDHOEK – Blood Transfusion Service of Namibia

A Grade 12 certificate with strong passes in English and Mathematics is typically required. Many employers prefer candidates with a diploma or certificate in office administration, records management, or a related field. Previous experience in data entry or medical administration is advantageous but not always mandatory.

You will register blood donors, maintain accurate electronic and physical donor records, and schedule donation appointments. Data entry, filing, and ensuring confidentiality of donor information are core duties. You may also assist with reporting and liaising with laboratory and nursing staff.

Namibian healthcare workplaces value punctuality, respect for hierarchy, and strong teamwork. Professionalism and discretion with sensitive information are essential given the confidential nature of donor records. English is the primary business language, though Afrikaans and local languages are often used in daily communication.

With experience, you can advance to senior records clerk, records manager, or administrative supervisor positions. Further studies in health information management or public health can open doors to specialized roles. Some clerks transition into donor recruitment coordination or quality assurance positions within the blood service.

Benefits usually include annual leave, sick leave, and participation in a pension or provident fund. Medical aid contributions are often provided, though schemes vary by employer. Government and parastatal employers like the Blood Transfusion Service typically offer more structured benefit packages than private sector equivalents.

Submit a concise CV, certified copies of qualifications, and a cover letter addressing the specific requirements in the job advert. Namibian employers value clarity, honesty about your experience, and local references. Tailor your application to highlight accuracy, confidentiality, and any experience with medical or donor databases.