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Transactional Banking Consultant – Nedbank 2983 views

Full Time Windhoek, Namibia Banking

Job Purpose

To provide support to transactional banking sales and to provide a service to corporate banking clients so that the banks strategic objectives and targets are met.

Job Responsibilities

  • To maximize cross-selling revenues and client profitability while providing effective client support related to Transactional banking products and services.  (AVO, POS, Cashout, FCDB)
  • Providing support to the Transactional Banking Implementation team – including assistance with risk management of Transactional Corporate and Business Banking clients.
  • Perform liaison role between the customer, and all other internal support divisions of the Bank.
  • Providing a central contact point for the customer and adding value to clients through the identification of cross-selling opportunities
  • Develop and maintain credible relationships with clients through reliable, proactive service delivery and the skillful application of specialist knowledge.
  • Achieve agreed new sales revenue targets
  • Support launching of new initiatives, product enhancements / concepts
  • Do competitor benchmarking exercises to inform the bank’s sales, service, product and pricing strategies

Job Responsibilities Continue

  • Attention to detail
  • Organizational skills
  • Networking ability
  • Integrity
  • Client centricity
  • General business acumen

Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

  • Preferably a Diploma/Degree in Banking/Business related studies.

Minimum Experience Level

  • Minimum of three (3) years general banking environment, with exposure to sales.
  • Sound computer and administration skills as well as an excellent knowledge of the Bank’s products and systems.
  • Fintech Experience
  • Sound knowledge of card acquiring operations.
  • Valid driver’s license (BE)
  • Valid code of conduct
  • Electronic banking background would be an added advantage

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Business principles
  • Business terms and definitions
  • Governance, Risk and Controls
  • Microsoft Office
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Cluster Specific Operational Knowledge
  • Electronic banking systems

Behavioural Competencies

  • Applied Learning
  • Building Customer Loyalty
  • Initiating Action
  • Work Standards
  • Building partnerships
  • Managing Work
  • Quality Orientation

 

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Job Summary

Job Type
Full Time
Location
Windhoek, Namibia
Category
Banking

Frequently Asked Questions

What qualifications and education are typically needed for a Transactional Banking Consultant role in Namibia?

Candidates usually require a diploma or degree in commerce, banking, finance, or a related business field. Practical experience within a banking environment, especially in client-facing or operational roles, is highly advantageous.

What are the common day-to-day responsibilities for a Transactional Banking Consultant?

You would primarily assist clients with their daily banking needs, including processing transactions, providing product information, and resolving account queries. This role often involves ensuring compliance with banking regulations and maintaining strong customer relationships.

What is the local work culture and expectations like in Namibian banks for this position?

Namibian banking culture emphasizes professionalism, excellent customer service, and strong adherence to established procedures and regulations. Teamwork, integrity, and a proactive approach to problem-solving are highly valued.

What are the realistic career progression paths for a Transactional Banking Consultant in Namibia?

You could progress to senior consultant roles, or specialize further into areas like relationship management, credit, or operations within the bank. Continuous professional development and consistent performance are key for advancement.

What typical benefits (leave, medical aid, pension) can I expect for this role in Namibia?

Standard benefits packages usually include medical aid contributions, pension fund schemes, and a defined number of annual leave days as per Namibian labor laws. Some employers may also offer life insurance or performance-based incentives.

How should I apply, and what do Namibian employers typically look for in applicants for this role?

Focus your application on highlighting strong customer service skills, attention to detail, and any experience with financial transactions or banking systems. Employers seek candidates who are professional, reliable, and possess a good understanding of the Namibian banking sector.

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