Accountant ( AR) – MultiChoice Namibia 581 views

MultiChoice Group is a multinational media group headquartered in South Africa and Dubai with principal operations in pay television and video entertainment. The group operates in almost 50 countries across Sub-Saharan Africa. The Group is listed on the Johannesburg Stock Exchange (JSE).

As an African platform operator, MultiChoice Group’s expertise lies distributing media products, creating media content and selling advertising. Its key areas of operations are:

• Pay Television: direct-to-home satellite and digital terrestrial television services; and
• SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets

Operating in the majority of African countries, MultiChoice Group is the leading Pay TV provider in Sub-Saharan Africa, and clear market leader in most countries. Its strategy is to offer the best local and international content across multiple platforms to customers wherever they are.

The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. Over the years MultiChoice Group has built a successful track record of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues mainly by collecting subscription fees, with a moderate contribution from advertising revenue. Its key objectives are to:

• Build its Pay TV and SVOD subscriber base
• Focus on investment and technology
• Maintain a local approach
• Provide quality service
• Attract innovative and motivated employees

MultiChoice Africa (MAH or ROA) is a division of MultiChoice Group that manages the Pay TV subscriber business outside of South Africa, with headquarters in Dubai, corporate teams across Dubai and Johannesburg and regional/country teams in the markets we serve.

Purpose of the Position

• The Accountant is charged with the proper invoicing within standard polices reflective of the customers’ requirements. S/he shall work with all personnel to assure timely and accurate invoicing and rating occurs. The Accountant will at times be required to interface with operational managers and occasionally with Exco.
• To oversee the Accounts Receivable overall function.

Responsibilities

Operational Delivery

• Custodian of relevant financial policies and procedures, including but not limited to Debt Management and Order to Cash
• Assure timely collection of monies due to company.
• Monitor and report on deviations from credit standards.
• Review on-boarding documentation and conduct credit checks on all retail customers, establish and manage limits
• Reviewing validity of request to unblock inventory orders and performing action once reviewed successfully
• Manage manual disconnection of DStv business customers
• Resolve customer queries on billing, invoice and statement related issues
• Ensure accuracy of specialist accounts
• Make recommendations to improve quality of invoicing and collection procedures.
• Managing AR team’s deliverables
• Managing Share Service team’s deliverables

Stakeholder Management

• Develop and maintain a good solid relationship with, internal and external stakeholders.
• Liaise with other Finance departments to ensure overall alignment of the Financial Management department

People Management

• Manage team members to ensure effective delivery of business unit objectives.
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Interview and recruit new members of the team, including determining appropriate compensation levels with input from HR
• Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met.
• Review and update the department’s organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
• Approve leave requests for team members and create leave plan to ensure adequate coverage.
• When required, initiate disciplinary processes for team members calling on support from HR when required.
• Resolve grievances raised by team members and escalate only if required.
• Address poor performance of any team member through the formal Performance Improvement programme and ensure that continued poor performance is appropriately dealt with.
• Motivate team members and ensure that their efforts are recognised

Qualification

• B Com Honours degree

Experience

• Minimum 3 years’ relevant experience in a similar role
• SAP knowledge will be advantageous
• Debtors management experience advantageous
• Strong computer literacy (Microsoft Office applications)

Behavioural Competencies

• Accountability
• Teamwork
• Delegation
• Interpersonal Support
• Perseverance
• Motivating
• Prioritisation
• Analytical Thinking

Technical Competencies

• Customer Relationship Management (CRM)
• Accounts Receivable
• Governance and Legislation
• Reporting
• Project Management
• Credit Management

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