Job Description
To champion and manage the customer experience and quality of service the customer will receive in the banking hall whilst adhering to the Bank’s values
Are you someone who can:
Deliver customer service through adherence to quality service standards
Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
Build the brand through providing professional customer service within the branch and upholding the image of the branch
Engage with the customers in a professional way as specified in the service standards upon entering the branch and during their waiting time
You will be an ideal candidate if you:
Have Grade 12
Have 1 to 3 years’ experience in a similar environment
You will have access to:
Opportunities to network and collaborate
Challenging Work
Opportunities to innovate
We can be a match if you are:
Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside
Curious – Believe in insight, creativity, and its power to unlock value
Deeply Invested – Take initiative and be a leader in your own right
Valuing differences – Be inclusive, gracious, decent, and humble
Building Trust not Territory – Crete a culture of sharing
Courageous – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same
The company ONLY accept applications via their career portal.
More Information
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Job Application Details
APPLICATION DETAILS
Interested candidates can apply via the link below: https://firstrand.wd3.myworkdayjobs.com/en-US/FRB/job/Windhoek/Service-Host_R4338?redirect=/en-US/FRB/userHome?locationCountry=db69d446446c11de98360015c5e6daf6&locationCountry=db69d446446c11de98360015c5e6daf6 Closing Date: 27 December 2023
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