Job Expired
purpose:
To provide customers with appropriate self-service banking solutions, service and support through effective sales and migration of clients to alternative channels
Responsibilities:
- Build customer relationships through providing professional advice, support and after sales services
- Identify and utilise opportunities to assess and improve own performance
- Achieve sales and new client acquisition targets to contribute to profit and growth of business
- Report on transactional and process activities within set guidelines to provide timely information for decision making
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation.
- Deliver customer service through adherence to quality service standards
- Contribute to cost efficiencies through responsible utilisation of work-related resources
- Contribute to teamwork and inclusivity within own team
- Provide training to customers on an ongoing basis to increase understanding of the advantages of using alternative channels
- Implement the digital channel migration strategy in area of responsibility to meet business targets
Experience and Qualifications:
- Minimum Qualification – Grade 12 with 25 points
- Preferred Qualification – Relevant Certificate or Diploma
- Experience – 1 to 3 years relevant experience
More Information
- Job Application Details The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below: Apply online via: https://www.firstrandjobs.mobi/Jobs/Detail?refNumber=IRC226971 Closing Date: 14 August 2022
- This job has expired!
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2 Comments
Is it possible to hire people with experience instead of points and grades,because there are people with experience but failed grade 12 so they can’t apply because of requirements.
Hire all people checking on different experience.