Oversee operational activities by ensuring branch managers performs the following functions as per policy and procedures: Staff Management, Sales, Effective Stock Control, Administration, Risk Control, Asset Management, Health & Safety, Housekeeping and maintenance of branches.
Responsibilities:
• Measures productivity by analysing performance data, and stock activity reports
• Monitoring daily operations and address potential issues when they arise
• Ensure all operations are carried on in an appropriate, cost-effective way
• Measuring the efficiency of systems and procedures
• Formulate strategic and operational objectives
• Perform quality controls and monitor KPIs
• Improve operational management systems, processes, best practices and increase quality of customer services.
Bachelors’ degree in Business Management, Business Administration, or related field required will be an added advantage
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Strong leader, positive motivator, assertive, decisive problem solver
• Knowledge in a part environment will be an added advantage
• Excellent organizational skills and attention to detail.
• Competitive, results driven self-starter with a strong focus on customer service excellence
• Able to lead a team to high levels of performance thus growing the business in the respective regions
• Ethical with a healthy self-concept
This position requires Travelling