Job Summary
- Employer: Namibia Fish Consumption Promotion Trust (NFCPT)
- Job Type: Full-time
- Location: Walvis Bay, Namibia
- Category: Administration
- Closing Date: 2026-09-29
Key Responsibilities
- Oversee the overall administration and daily operations of the branch.
- Supervise branch staff and ensure efficient service delivery.
- Drive branch sales performance through the implementation of sales initiatives, promotions and customer-focused activities.
- Prepare accurate monthly sales, operational and other required branch reports.
- Manage stock effectively, including daily and monthly stock balancing, reconciliations and reporting.
- Ensure high standards of customer service and promptly address customer queries or complaints.
- Monitor product quality, availability and presentation to ensure consistency with required standards.
- Administer and coordinate branch-level human resource matters in accordance with organisational policies and procedures.
- Ensure compliance with relevant operational, financial, health and safety, and administrative controls.
Requirements
- A Grade 12 certificate at NQF level 3 plus a Diploma in Business Administration, Marketing, Human Resources, Accounting/Finance or any other related fields. A Bachelor’s Degree would be an added advantage.
- A minimum of 3 years of work experience in a supervisory capacity in a sales environment.
- Experience in FMCG will be an added advantage.
- Experience in working with money is mandatory.
- Computer literacy (Ms. Word, Excel, Outlook, etc.) is compulsory.
- Valid Police Clearance Certificate
How to Apply
About the Company
The Namibia Fish Consumption Promotion Trust (NFCPT) is a Namibian government initiative established to significantly increase fish consumption among the nation's populace. Operating an extensive network of retail fish shops, often known as 'Omafo' outlets, and mobile distribution units across all 14 regions of Namibia, the Trust ensures that fresh, affordable fish products are accessible, especially in inland areas where consumption was historically low. NFCPT's mandate centers on enhancing food security and improving nutritional well-being by providing a variety of fish species at subsidized prices. Through its strategic distribution and outreach, the Trust plays a crucial role in promoting healthier eating habits and creating local employment opportunities throughout Namibia.
Promoting affordable fish consumption for all Namibians.
Frequently Asked Questions
What qualifications are typically required for a Branch Administrator role in Namibia?
A Branch Administrator role in Namibia typically requires a diploma or degree in Administration, Business Studies, or a related field. Additionally, certifications in office administration or a similar area can be advantageous. Proficiency in Microsoft Office and other relevant software is also essential.
What are the common day-to-day responsibilities of a Branch Administrator in Namibia?
As a Branch Administrator, your day-to-day responsibilities may include managing front office operations, coordinating administrative tasks, and providing support to branch staff. You may also be responsible for handling customer inquiries, maintaining records, and performing general administrative duties. Effective communication and organizational skills are crucial in this role.
What are the local work culture and expectations in Namibia for this role?
In Namibia, the work culture for a Branch Administrator role is generally formal and professional. You can expect to work standard office hours, Monday to Friday, with a focus on teamwork and collaboration. Strong communication and interpersonal skills are essential for success in this role, as you will interact with colleagues, management, and possibly clients.
What are the typical benefits offered for this role in Namibia?
Typical benefits for a Branch Administrator role in Namibia may include annual leave, sick leave, and a pension scheme. Some employers may also offer medical aid, life insurance, or other benefits. The specific benefits package will vary depending on the employer and industry.
How can I apply for this role and what do employers in Namibia look for?
To apply for a Branch Administrator role in Namibia, you should submit a tailored CV and cover letter highlighting your relevant experience and qualifications. Employers typically look for candidates with strong administrative skills, attention to detail, and excellent communication abilities. It's also essential to demonstrate a willingness to learn and adapt to the specific needs of the organization.
What are the realistic career progression paths for a Branch Administrator in Namibia?
With experience, a Branch Administrator in Namibia can progress to senior administrative roles, such as Office Manager or Administrative Manager. Alternatively, you may have opportunities to move into related fields, such as human resources, finance, or operations management. Career advancement will depend on individual performance, further education, and training.
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