ASSISTANT MANAGER – Caltex Otjiwarongo Service Station 38 views

Generally, a Grade 12 certificate is the minimum, often supplemented with a diploma in business administration or hospitality management. Previous supervisory or retail management experience, particularly in a fuel station or convenience store environment, is highly valued.

Daily tasks include overseeing staff shifts, managing inventory for the convenience store, and ensuring adherence to operational and safety standards. You'll also assist with customer service, cash reconciliations, and resolving operational issues to maintain smooth station operations.

Namibian work culture often values reliability, respect, and a strong sense of teamwork, especially in customer-facing roles. Employers expect proactive problem-solving, adherence to company policies, and a commitment to providing excellent service to local customers and travellers.

Successful Assistant Managers can often advance to a Service Station Manager position, overseeing an entire site. Further opportunities might include roles within regional management for the fuel company or transitioning into broader retail management positions.

Standard benefits usually include annual leave and contributions to social security as mandated by Namibian labour law. Some employers may also offer additional benefits like medical aid contributions or a pension scheme, though this varies significantly.

Your application should highlight relevant retail or supervisory experience, strong customer service skills, and a proven ability to manage staff and inventory. Employers seek candidates who are reliable, have strong leadership potential, and can effectively handle day-to-day operational challenges.