The Executive Housekeeper is responsible for the overall management and supervision of the housekeeping and laundry operations at Thitaka River Lodge, ensuring the highest standards of cleanliness, presentation, comfort, and hygiene throughout all guest accommodations, public areas, back-of-house spaces, laundry facilities, and staff accommodation.

The role is also responsible for departmental budgeting, expense management, inventory control, and cost efficiency while maintaining the luxury hospitality standards of Newmark Hotels & Reserves. The Executive Housekeeper ensures operational excellence, effective team leadership, and exceptional guest satisfaction across all housekeeping and laundry functions.

Job Summary

Type: full-time
Location: Windhoek
Category: Hospitality
Closing Date: 2026-07-18

Key Responsibilities

overall management and supervision of the housekeeping and laundry operations at Thitaka River Lodge, ensuring the highest standards of cleanliness, presentation, comfort, and hygiene throughout all guest accommodations, public areas, back-of-house spaces, laundry facilities, and staff accommodation.
departmental budgeting, expense management, inventory control, and cost efficiency while maintaining the luxury hospitality standards of Newmark Hotels & Reserves.
operational excellence, effective team leadership, and exceptional guest satisfaction across all housekeeping and laundry functions.

Requirements

How to Apply

To apply, please visit: linkedin.com

About the Company

Newmark Hotels & Reserves is a distinguished hospitality management group operating across Africa, specializing in luxury hotel and reserve experiences. As an integral part of Newmark Hotels Africa, the company is verifiably present in Namibia, where it manages at least one premium property. This commitment signifies its role in Namibia's burgeoning luxury tourism sector. The group focuses on delivering high-end accommodation and curated guest experiences, setting standards for quality and service. Newmark Hotels & Reserves thus offers significant opportunities for professionals looking to build careers within Namibia's upscale hospitality industry.

Newmark Hotels: Luxury hospitality and unique reserve experiences in Namibia.

Website: https://newmarkhotels.com/

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Frequently Asked Questions

What qualifications and experience are typically required for an Executive Housekeeper role in the Namibian hospitality sector?

This role usually requires a diploma or degree in hospitality management, hotel operations, or a related field. Extensive experience in housekeeping management, often 5+ years in a supervisory or assistant manager capacity within a hotel or lodge, is also essential, demonstrating a strong track record in maintaining high standards.

What are the primary day-to-day responsibilities of an Executive Housekeeper in a Namibian luxury lodge setting?

Daily tasks involve overseeing the housekeeping team, ensuring meticulous cleanliness and presentation of guest rooms and public areas to luxury standards. You will also manage inventory of supplies, coordinate laundry services, conduct staff training, and implement health and safety protocols.

What is the typical work culture and what are the expectations for an Executive Housekeeper in Namibia's hospitality industry?

Namibian hospitality values strong leadership, attention to detail, and a proactive approach to guest services, often within a close-knit team environment. Expect to work flexible hours, including weekends and public holidays, and potentially be based in remote lodge locations requiring adaptability.

What are the realistic career progression opportunities for an Executive Housekeeper in Namibia?

Successful Executive Housekeepers can advance to Rooms Division Manager or potentially even Assistant General Manager within larger hotel groups. Opportunities also exist to transition into corporate roles focusing on quality assurance, training, or property management within the broader hospitality industry.

What kind of benefits package can an Executive Housekeeper typically expect in Namibia?

Typical benefits often include statutory leave entitlements, medical aid contributions, and potentially a provident fund or pension scheme. For roles in remote lodge locations, accommodation and meals are frequently provided, alongside other industry-specific perks.

What should a job seeker include in their application and what do Namibian employers look for in an Executive Housekeeper?

Highlight your leadership skills, operational efficiency, and commitment to service excellence in your CV and cover letter. Employers seek candidates with proven experience in maintaining high standards, excellent staff management abilities, and a strong understanding of health and safety protocols specific to the hospitality sector.