Job Summary
- Type: full-time
- Location: Windhoek
- Category: Security
- Closing Date: 2026-04-30
Key Responsibilities
- Produce Written Incident Reports when Required.
- Manage the Daily Operation of CCTV Systems and Staff in a Professional Manner.
- Monitor CCTV Central Server, Updates and Network, Report on any Anomalies.
- Respond to Emergency Situations in a Professional Manner.
- Liaise with Store Management and National Service Providers when Required.
Requirements
- 3 to 5 Years’ Experience in CCTV Surveillance Maintenance and Operations.
- 2 to 3 Years’ Experience at Management Level.
- Technical Experience in CCTV Networking (Hikvision) would be an Advantage.
- No Criminal or ITC Record.
- Integrity and Good Corporate Ethics.
- Self-Driven & Enthusiastic.
- Detail-Orientated & Well Organized.
- Motivated & Proactive.
- Multi-Tasking & Flexible.
- Computer Literate – Outlook, Word & Excel.
- Good Communication & Telephone Ethic.
- Grade 12 with Proficiency in English.
- Certificate or Similar Qualification in CCTV Surveillance.
- Certificate in Risk Management or Loss Control or Investigation added Advantage.
How to Apply
About the Company
Metro Namibia operates as a key retail entity within Namibia, primarily serving customers seeking value through bulk purchasing. The company's business model emphasizes providing substantial savings by allowing shoppers to stock up on goods in larger quantities. Promotions and special deals are consistently available across its store locations, encouraging visits to maximize value. Metro Namibia has established itself as a trusted brand in the country, dedicated to offering competitive pricing and a wide array of products to its Namibian clientele.
A Brand you can trust
Website: https://www.metro.com.na/
Frequently Asked Questions
What qualifications and experience are typically required for an Assistant CCTV Control Room Manager in Namibia?
Employers usually seek a diploma or certificate in security management, IT, or a related field. Practical experience in CCTV monitoring, incident response, and team supervision, often 2-3 years, is highly valued for this role. Familiarity with various CCTV systems and basic technical troubleshooting is also beneficial.
What are the common day-to-day responsibilities of this role, particularly with the 'Metro' context?
Daily tasks involve overseeing CCTV operators, ensuring continuous monitoring of assigned metro areas, and responding to security incidents effectively. You would assist the manager with system maintenance checks, report generation, and ensuring adherence to operational protocols and Namibian security regulations.
What is the typical work culture and shift expectation for security control room roles in Namibia?
The work culture often emphasizes discipline, vigilance, and adherence to strict operational procedures, especially in critical security environments. Given the 24/7 nature of security monitoring, shift work, including nights, weekends, and public holidays, is a common and expected aspect of this role in Namibia.
What realistic career progression opportunities are there for an Assistant CCTV Control Room Manager in Namibia?
Successful Assistant Managers can realistically progress to a full CCTV Control Room Manager position, overseeing larger teams or more complex operations. Further growth could lead to roles in security operations management or even broader facilities security management within large organizations in Namibia.
What kind of benefits package can one typically expect for a security management role like this in Namibia?
Standard benefits often include annual leave, sick leave, and sometimes compassionate leave as per Namibian labour laws. Many reputable security companies also offer contributions towards medical aid schemes and a pension fund. Specific benefits can vary between employers and depend on the company's internal policies.
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