SENIOR BUSINESS CONSULTANT – Nhe 4 views

Key Responsibilities

• Marketing & Sales: Lead regional marketing strategies, identify and prioritize sales opportunities, oversee promotional activities, and ensure compliance with NHE sales policies.
• Home Loan Applications: Manage end-to-end home loan application processes, ensure adherence to lending standards, and improve turnaround times and approval rates.
• Business Development & Market Assessment: Conduct market research, identify growth opportunities, monitor trends, and support housing project initiatives.
• Municipal & Administrative Coordination: Ensure timely municipal service connections, oversee house handovers, and resolve client issues efficiently.
• Customer Service & Client Education: Supervise client education programs, enhance customer experience, manage customer care routines, and address conflicts professionally.
• Safe Custody Management: Ensure all critical loan documents are securely stored, audited, and managed according to NHE policies.
• Stakeholder Relations: Build and maintain relationships with banks, local authorities, developers, and other key partners.
• Reporting: Prepare and consolidate performance reports, track regional performance against targets, and contribute to budget planning.
• Staff Supervision: Lead, mentor, and monitor sales consultants, Safe Custody officers, and customer care staff to ensure high performance and productivity.

Requirements

• Knowledge of housing finance, mortgage processes, and credit evaluation.
• Knowledge of corporate policies, Safe Custody, and document management procedures.
• Understanding financial analysis.
• Knowledge of local languages (advantageous).
• Strong leadership, supervisory, and strategic planning skills.
• Decision-making, analytical, and problem-solving abilities.
• Excellent communication, negotiation, and stakeholder engagement skills.
• Confidentiality, integrity, and attention to detail.
• Computer literate (MS Word, Excel, Outlook, PowerPoint).
• B Degree/National Diploma in Marketing, Business Administration, Economics, or equivalent qualification. Real Estate Agent Certificate is an added advantage.
• 5 years’ experience in sales, property or home loan environment or 3 years supervisory or managerial experience. Experience in records or document management is an added advantage.
• Valid drivers’ license (code B). The license should be a non-automatic driving license.
• Applicants should be Namibian citizens.

How to Apply

Job Code: C5