FIA COMPLIANCE ASSISTANT – Prosperity Lifecare Insurance (Prosperity Life) 40 views

Key Responsibilities

• Daily verification of FIA compliance prior to pay run, including review of the PLIL customer payments due report and confirmation to Quality Control.
• Review and assessment of policyholder data for the identification of PIPs and high-risk policyholders.
• Undertake Enhanced Due Diligence (EDD) on all existing PIP and high-risk policyholders.
• Accurate and timeous data capturing, scanning and uploading of FIA forms.
• Maintenance of complete EDD records for PIPs and high-risk clients, ensuring 100% of documentation is retained in hard copy and is immediately available upon request.
• Proactively engage non-compliant policyholders, PIPs and high-risk clients through monthly emails, SMS notifications and telephonic follow-ups to obtain outstanding FIA documentation.
• Drive continuous improvement by systematically following up and increasing the number of FIA-compliant policyholders.
• Provide assistance to service departments regarding FIA enquiries.
• Compilation and submission of the monthly FIA Compliance Report.

Requirements

• Grade 12 with relevant tertiary qualification in Law or Compliance.
• Minimum of 3 years experience in a legal, banking, insurance or compliance-related environment.
• Sound knowledge of FIA requirements.
• Strong administrative and analytical skills with high attention to detail.
• Proficiency in Microsoft Office.
• Well organized and able to work independently.
• Results-oriented with a meticulous approach to work.
• High level of integrity, honesty, accuracy and accountability.
• Strong interpersonal and communication skills.
• Fluency in English and Afrikaans.
• Valid driver’s license with own transport willingness to travel in- and outside Windhoek when required.

How to Apply