EXPRESSION OF INTEREST (EOI) – CASE MANAGEMENT SYSTEM FOR THE DIRECTORATE LEGAL SERVICES – Ministry Of Justice And Labour Relations 299 views

Key Responsibilities

• Provision of Integrated Case Management System for the Directorate Legal Services nationwide.
• Development and implementation of a web-based Case Management System.
• Provide full lifecycle case management.
• Automate case reference numbering and statistical reports on the number of cases created.
• Secure document storage and metadata management for reporting.
• Provide audit trail functionality.
• Provide tools to enhance collaboration and management decision making.

Requirements

• Interested parties must submit a company profile illustrating adequate capability, capacity and resources to execute this assignment.
• Three (3) original or certified copy of written reference letters from your clients of prior similar projects successfully completed, detailing similar scope of work done in past five (5) years.
• Mandatory Documents:
• a. Valid original or certified copy of Company Registration Documents (should be in core business).
• b. Valid original or certified copy of Good Standing Tax Certificate by NAMRA (should be valid upon bid closing date).
• c. Valid original or certified copy of Good Standing Social Security Certificate (should be valid upon bid closing date).
• d. Valid certified copy of Affirmative Action Compliance Certificate, a confirmation letter from Employment Equity Commission, or exemption issued in terms of Section 42 of the Affirmative Action Act, 1998 (should be valid upon bid closing date).
• e. Written undertaking as contemplated in section 138(2) of the Labour Act, 2007.
• NB: Joint ventures and sub-contracting are not allowed.
• Personnel Requirements:
• CV’s of the personnel and relevant reference.
• Minimum: Bachelor of Information and Technology.
• At least five (5) years relevant experience in maintenance and support services of website, network, email, development of case management system and set up of critical IT services for institutional operational.
• Show proof of qualifications and competencies of VMWare.

How to Apply