SOS LAB TECHNICIAN – Barloworld Equipment

Vacancy

Barloworld Equipment represents world leading equipment brands manufactured for Earthmoving and Marine applications in Southern Africa and the world, adding value to its Customers in the Mining, Construction, Marine and Energy Industries. We provide technical and logistical support to our customers.

The SOS Lab Technician is a specialist position to support Technical Analysts and Representatives, condition monitors and PSSRs with fluid analysis for components by analyzing oil and coolant samples and managing the relevant SOS database. This includes interpretation of SOS results, preparation of analysis reports, handling of SOS technical queries from internal and external Customers and service quality delivery of interpretation analysis results.

Key Accountabilities:

• Perform sample preparation and analysis of received samples using appropriate tests and analysis standards e.g. TBN, TAN, Karl Fisher HPLC, etc.

Interpret critical fluid samples

Achievement of KPIs such as:

Turnaround time of processed samples

Growth of oil and coolant sample volumes and revenue

Retest time and frequency on samples

Own designated processes that include:

Compliance to ISO 9001 Quality System in the Lab

Development and maintenance of the chemical hygiene plan

Interpret fluid sample results and propose recommended action

Completion of required documentation e.g. oil billing form Review sample data and capturing of data into relevant systems e.g. Laboratory Information Management System

Utilization of Instrument Manager or similar systems to ensure accurate capturing, archive and maintenance of instrument data and history

Perform troubleshooting, calibration and maintenance of laboratory instruments

Validating laboratory instruments (performance control charts, performance testing programme)

Resolution of all SOS technical queries

Ensure quality of diagnostics are to OEM specifications and customer requirements

Liaise with vendors for lab supplies and advanced troubleshooting and maintenance of laboratory instruments

Perform lab inventory management activities e.g. monitoring of lab inventory and replenishment of required supplies

Liaise with customers and OEM representatives to align quality of interpretation

Using own judgement and technical expertise to:

Analyse fluid samples

Interpret fluid sample results and propose recommended action

Decide on severity ratings of fluids analyzed

Capture data on relevant databases and prepare SOS reports

Troubleshoot and maintain laboratory instruments

Manage and maintain SOS standard operating procedures and processes

Interrogate and advise on fluid analysis results

Quality of own work including all related administration

Qualifications & Experience:

Grade 12

Degree in Chemistry or related field, Engineering, Oil & Gas or Petrochemicals or Trade Certificate (Diesel or Heavy Earthmoving Mechanics) will be an added advantage

Certified Caterpillar SOS interpreter will be an added advantage

2 years administrative experience in a technical environment or industrial lab

3 years’ experience in SOS interpretation and fluid sample analysis

Working experience with SOS service manager

Analytical Thinking and Problem-Solving skills

• Verbal and Written Communication
• Mechanical Reasoning
• Customer Service Orientation

Computer Literacy

Valid Driver’s license (manual transmission)