RECEPTIONIST – NAMRA

NAMRA is the semi-autonomous State Revenue Agency established in terms of the Namibia Revenue Agency Act, 2017 (Act No.12 of 2017). The primary
mandate of the Revenue Agency is to assess and collect taxes and duties on behalf of the State and administer tax, customs and excise laws.

Vision:

To be a world class Revenue Agency, serving with passion and Values: Integrity, efficiency, diversity, fairness, and agility.
positively impacting the livelihoods of every Namibian.

Department: Office of The Commissioner
Position 1x Receptionist C2
Director Supervisor Executive Secretary to the Commissioner
Job Purpose To provide reception services and protocol to the Office of the Commissioner

Minimum Requirements

Qualifications:

Degree (NQF 6) in Office Management / Office Administration, or related field.

Minimum Experience:

Three (3) years relevant experience in
providing professional reception/secretarial services.
Professional Registration: A valid Driver’s License

Skills Required:
• Protocol etiquette
• Customer Service
• Computer literate
• Communication skills
• Analytical behaviour

Key Performance Areas
Reception / Administrative Support to Office of the Commissioner:
• Receiving and greet visitors and helping visitors navigate to the relevant offices.
• Answering, screening, and forwarding incoming calls.
• Sorting and distribution of incoming mail.
• Supply the office with refreshments.
• Maintain office security by following safety procedures and controlling access via the reception desk.

General Office Administration:
• Perform clerical reception desk tasks, such as filling, photocopying, transcribing, and faxing.
• Recording all incoming mail/correspondence / written inquiries.
• Respond on relevant written and verbal enquiries.
• Follow-up on correspondence and enquiries.